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ERP 342: Customer Relationship Management in ERP Environment
3.00 Credits
Missouri University of Science and Technology
The course emphasizes identification (targeting), acquisition, retention, and development (expansion) of (profitable) customers, as well as effective and efficient management of customers, using information technology. SAP CRM, SAS BI tools, and Sybase mobile application development are used. Prerequisite: ERP 246 or preceded or accompanied by ERP 346.
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ERP 342 - Customer Relationship Management in ERP Environment
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ERP 345: Use of Business Intelligence
3.00 Credits
Missouri University of Science and Technology
This course introduces data-oriented techniques for business intelligence. Topics include Business Intelligence architecture, Business Analytics, and Enterprise Reporting. SAP Business Information Warehouse, Business Objects, or similar tools will be used to access and present data, generate reports, and perform analysis. Prerequisites: IS&T 223 or equivalent; ERP 246 or preceded or accompanied by ERP 346.
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ERP 345 - Use of Business Intelligence
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ERP 346: Enterprise Resource Planning Systems Design and Implementation
3.00 Credits
Missouri University of Science and Technology
This course provides a technical overview of Enterprise Resource Planning Systems and their impact on organizations. SAP is introduced to illustrate the concepts, fundamentals, framework, general information technology context, the technological infrastructure, and integration of business enterprise-wide applications. Prerequisite: IS&T 50.
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ERP 346 - Enterprise Resource Planning Systems Design and Implementation
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ERP 347: Supply Chain Management Systems in an ERP Environment
3.00 Credits
Missouri University of Science and Technology
The course studies the need for supply chain integration and the challenges of managing complex interfaces using the systems approach for the planning, analysis, design, development, and evaluation of supply chain. SAP's ERP ECC, SCM, BW, and Sybase Unwired Platform are used to deploy SCM apps. Prerequisite: ERP 246 or preceded or accompanied by ERP 346.
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ERP 347 - Supply Chain Management Systems in an ERP Environment
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ERP 348: Performance Dashboard, Scorecard and Data Visualization
3.00 Credits
Missouri University of Science and Technology
This course will study different performance management systems including dashboards, management cockpit, scorecards, and strategy maps in an organization. SAP's BW, Business Objects Xcelsius, Crystal Reports, Sybase Unwired Platform will be used to develop the applications.. Prerequisite: ERP 246 or preceded or accompanied by ERP 346.
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ERP 348 - Performance Dashboard, Scorecard and Data Visualization
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ERP 349: ERP System Administration
3.00 Credits
Missouri University of Science and Technology
System administration and performance monitoring practices for an Enterprise Resource Planning (ERP) system will be studied. Students will install an instance of an ERP system and establish user management attributes and system security. Prerequisite: ERP 346.
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ERP 349 - ERP System Administration
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ERP 401: Special Topics
0.00 - 6.00 Credits
Missouri University of Science and Technology
This course is designed to give the department an opportunity to test a new course. Variable title.
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ERP 401 - Special Topics
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ERP 442: Advanced Customer Relationship Management in ERP Environment
3.00 Credits
Missouri University of Science and Technology
Identification (targeting), acquisition, retention, and development (expansion) of (profitable) customers. Effective and efficient mgmt of customers, using IT. SAP CRM, SAS BI tools, and Sybase mobile application development are used. Research paper and presentation required. Students can't take both ERP 342 and ERP 442 for credit. Prerequisite: ERP 246 or preceded or accompanied by ERP 346.
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ERP 442 - Advanced Customer Relationship Management in ERP Environment
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ERP 444: Essentials of Data Warehouses
3.00 Credits
Missouri University of Science and Technology
This course presents the topic of data warehouses and the value to the organization. It takes the student from the database platform to structuring a data warehouse environment. Focus is placed on simplicity and addressing the user community needs. Prerequisite: IS&T 223 or equivalent relational database experience. (Co-listed with IS&T 444)
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ERP 444 - Essentials of Data Warehouses
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ERP 446: Enterprise Resource Planning: Systems Config and Integration
3.00 Credits
Missouri University of Science and Technology
Implementation and design practices for business processes in Enterprise Resource Planning (ERP) systems. The course will examine and apply techniques used in SAP ERP system for system configuration and integration, with a focus on Financial Accounting, logistics, Controlling, and production. Prerequisite: ERP 346.
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ERP 446 - Enterprise Resource Planning: Systems Config and Integration
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