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Course Criteria
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3.00 Credits
Prerequisite: None Spreadsheet Applications is designed to teach students to learn a powerful spreadsheet program. Students will create and edit spreadsheets and manipulate numerical data to resolve issues related to finance, education, business, and personal numerical data for decisionmaking purposes. (F,S)
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2.00 Credits
Prerequisite: None Customer Service teaches skills necessary to satisfy the customer - relative to a product or service. Students will understand the expectation of a quality product, reliable service, and reasonable prices. This foundation is essential for customer-centric businesses. (F,S)
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3.00 Credits
Corequisite: BIT100 or instructor approval Administrative Business Procedures emphasizes the skills necessary to be successful as an administrative professional - technology, human relations, and critical thinking skills. This course covers topics in the areas of work environment, workplace technologies, communications, customer and employee satisfaction, mail, travel, meetings, conferences, and career. (F,S)
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3.00 Credits
Corequisite: BIT100 or instructor approval Administrative Procedures for the Legal Professional teaches that administrative procedures are the responsibility of the legal professional. Students will learn about the management of the law office, working with attorneys and clients, legal ethics, records management, handling all mail, telephone techniques, travel arrangements, scheduling, and establishing priorities. (F,S)
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3.00 Credits
Corequisite: BIT100 or instructor approval Administrative Procedures for the Medical Professional teaches that administrative procedures are the responsibility of the medical professional. Students will learn about the duties of the health care team, medical ethics, medicine and the law, insurance reports, billing and coding procedures, making travel arrangements, telephone techniques, medical records management, appointment scheduling, and working with patients. (F,S)
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3.00 Credits
Corequisite: BIT100 or instructor approval Administrative Financial Procedures covers a basic/ business math review and teaches the accountant and non-accountant student how to use a computerized accounting package. Lessons will present and reinforce operations in four levels: creating and setting up new company files, recording background information in lists/ centers, recording daily business activity, and displaying and printing reports based on information entered in the system. (F,S)
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3.00 Credits
Corequisite: BIT100 or instructor approval Word Processing Applications I introduces entry-level word processing skills used in the creation of many types of personal, educational, and business documents. Introductory coverage includes creating and editing memos, letters, and reports and adding and modifying visual elements to enhance written communications. This course fulfills the computer literacy graduation requirement for degree-seeking students. (F,S)
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3.00 Credits
Prerequisite: BIT102 Internet Communications provides students with an exploratory platform for many Web and communication tools. This course emphasizes cutting-edge technology and tools for productivity. This exploratory course provides students with an opportunity to connect with global learning communities through the Web and to learn some of the latest communication tools. (F,S)
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2.00 Credits
Prerequisite: BIT138 Database Applications includes presentation and application of computerized database functions. Topics include plan and design tables, query data, design and generate forms and reports, establish relationships, manage multiple databases, and integration of other software applications. (F,S)
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1.00 Credits
Prerequisite: BIT105 or instructor approval Proofreading/Editing Essentials is designed to assist the Administrative Professional in controlling the quality of business communication through proofreading for accuracy in mechanics; correctness in spelling, grammar, punctuation, and word usage; conciseness in professional tone; and clarity in writing. (F,S)
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