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Course Criteria
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3.00 Credits
3.00 credits (2.00 lec/1.00 lab) This course introduces students to medical insurance reimbursement; medical insurance plans and payers; regulations and accreditation in medical insurance, as well as the claims processing sequence; collection of patient information; insurance verification; and encounterform preparation. Students will also learn about linkage and compliance, provider payment calculations, claims preparation and claims transmission. Coding guidelines will also be reviewed. The hospital claims and billing process will also be addressed. Computer simulations using Medisoft software will be covered during this course. Prerequisite: BTEC 1700.
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3.00 Credits
3.00 credits (3.00 lec) In this course, students will study culture and communication within a business organization. Topics will include the communication process and the impact of personal and group relationships within an organization. Additional topics include understanding of self, communication styles, the Myers-Briggs Inventory, diversity, workplace bias and equal opportunity. Emphasis is placed on understanding the workplace environment and attitudes and behaviors that contribute to success in one's life and in one's career. Prerequisites: Placement into READ 0200 or placement into ESOL 0052 or completion of READ 0100 or ESOL 0042 with faculty recommendation into ESOL 0052.
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3.00 Credits
3.00 credits (3.00 lec) In this course, students will develop business English skills appropriate for work in a professional business office; review and practice grammar usage, punctuation, and capitalization; and develop an extensive vocabulary emphasizing business and legal terms. Skills learned in this course will enable students to become a more effective business communicator. Prerequisites: Placement into READ 0200 or placement into ESOL 0052 or completion of READ 0100 or ESOL 0042 with faculty recommendation into ESOL 0052; placement into ENGL 1110 or completion of ENGL 0900 or ESOL 0051.
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1.00 Credits
3.00 credits (3.00 lec) In this course, students will study the essential elements of customer service in any organization. They will come to understand the environment and structure of a contact center, so that they may seek rewarding positions in that particular area. They will also discuss and practice using real-work scenarios and role play. Prerequisite: Placement into READ 0200 or placement into ESOL 0052 or completion of READ 0100 or ESOL 0042 with faculty recommendation into ESOL 0052.
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2.00 Credits
2.00 credits (1.00 lec/1.00 lab) This course covers the development of oral skills for the business professional with responsibilities for communicating technical material in an understandable manner. Building confidence and handling anxiety in pressure situations are stressed. Emphasis is placed on the value of listening as a vital part of business communication. Case studies are used to examine the ethical and legal responsibilities of a technical communicator. The use of technologies in giving effective presentations is included. Students will consider how effective oral skills will enhance their careers, as well as their personal lives. Prerequisites: Placement into READ 0200 or placement into ESOL 0052 or completion of READ 0100 or ESOL 0042 with faculty recommendation into ESOL 0052.
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3.00 Credits
3.00 credits (2.00 lec/1.00 lab) This is a comprehensive course exploring the functions and practical applications in using Microsoft Excel spreadsheets to perform business and scientific calculations. Exercises include creating worksheets and charts and using financial database and problem-solving functions. Prerequisite: Basic computer skills.
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3.00 Credits
3.00 credits (2.00 lec/1.00 lab) In this course, students will use Access to develop the skills needed to create databases, edit and view data, perform queries, sort a database, and design and use basic forms and reports. Coursework will include advanced form, query, and report features, as well as the integration of Access with other Microsoft Office applications and the Internet. Prerequisite: Basic computer skills.
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2.00 Credits
3.00 credits (3.00 lec) This course is designed to follow Medical Terminology and Disease Condition 1. Classes will focus on system terminology, disease terminology and specialty terminology. Emphasis will also be placed on terminology related to clinical procedures, laboratory procedures, surgical procedures and medical abbreviations related to covered systems. Prerequisite: BTEC 1125.
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3.00 Credits
3.00 credits (2.00 lec/1.00 lab) This course introduces students to the concepts, terminology, techniques, applications and process of desktop publishing. The students will integrate and manipulate text and graphics to produce professionalquality publications. Hands-on applications will be used throughout the course in planning, designing and evaluating business desktop publishing documents such as brochures, newsletters, promotional documents, and booklets, to name a few. Prerequisites: Microsoft Word or BTEC 1080.
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3.00 Credits
3.00 credits (3.00 lec) In this course, students will develop the writing skills appropriate for business by composing and editing business memos, letters, and reports. They will use communication theory and critical thinking to solve business problems using effective writing, and apply this knowledge and skill in resolving their own personal business writing problems. Ongoing discussion and practice of correct grammar and punctuation usage is designed to heighten each writer's effectiveness. Students will compile a portfolio of their written work, including a final research report. All assignments will be typed on the computer. Prerequisites: Keyboarding skills; placement into READ 0200 or placement into ESOL 0052 or completion of READ 0100 or ESOL 0042 with faculty recommendation into ESOL 0052.
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