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Course Criteria
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2.00 Credits
This course is designed to enable students to obtain a greater understanding of various minority/dominant relations in the United States. Global perspectives will also be addressed. Prerequisites: None. Meets MnTC Goal 5 and Goal 7
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3.00 Credits
This class uses a sociological perspective to analyze global issues that threaten human well-being. Topics may include poverty, educational inequality, political violence, racial and ethnic inequality, gender inequality, health disparities, unsustainable food systems, environmental destruction, and human trafficking. Special attention is given to the how policies and practices in the United States impact these global issues for better or worse.
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3.00 Credits
This course examines diversity in the United States through a sociological lens. Students will learn how the meanings of social differences are constructed and shaped by our cultural ideologies, institutions, policies, and practices. The course focuses on differences that correlate to inequality and oppression, such as race, class, sex, gender, sexuality, ability, religion, and age. Students will have opportunities to reflect on their own attitudes and beliefs regarding these differences and develop skills necessary for interacting with others, both personally and professionally, in a non-oppressive way.
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3.00 Credits
This course is an introduction to the sociological study of crime. Students will learn about the leading sociological theories of crime and how criminologists measure and study crime. A large portion of the course is dedicated to understanding each aspect of the criminal justice system, with special attention on historical and current trends within the system. Current issues, like racism and socioeconomic inequalities in the criminal justice system will be discussed from an evidence-based, sociological perspective. Students will also have opportunities to reflect on the ethics of controversial issues like punishment verses rehabilitation, jail time for unpaid fines, and the life-long legal consequences of a criminal conviction.
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4.00 Credits
This course is designed as an introduction to basic Spanish language skills, including listening comprehension, reading speaking and writing. Student are introduced to cultures of the Spanish speaking countries and develop an understanding and sensitivity to diverse groups. Major grammar focus includes regular and irregular verbs in the present tense, adjective agreement, and discussion of family, school, time, weather, numbers and greetings. Meets MnTC goals 6 & 8. Prerequisites: NONE
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3.00 Credits
This course covers the exciting and fast-paced world of a typical automotive dealership fixed operations department. Students will study the operations of the service department, parts department and the body shop of a typical new car franchised dealership. Students will learn the best practices for optimizing the return on investment for the dealership and how the after-sales side of the business contributes to the financial health of the entire dealership. Other topics covered in this course will be creating a comprehensive dealership business plan and using PC based dealership management software as a critical management tool. Students will learn to outline typical steps and procedures involved in the planning, building, staffing and financing of a typical dealership. Major emphasis will be placed on the importance and impact of customer satisfaction looking at both customer loyalty and customer-repurchase intentions.
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3.00 Credits
This course will provide you with background and theories of supervision and management, and the key skills required to be successful supervisor or manager. Learn to effectively manage in an ever increasingly diverse workforce. Ease the transition to supervisor or bring yourself up-to-date with today's supervisory/management practices. Study the role and responsibilities of supervisors including planning, organizing, staffing, directing, and controlling. Develop and apply skills in communication, correcting or rewarding performance, and overall management of resources. Apply these skills through course activities and a final learning portfolio.
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3.00 Credits
Students are introduced to basic accounting principles and how to navigate the balance sheet and income statement at both the dealership and department level. Students learn how to interpret and analyze financial statements to identify performance improvement opportunities. Students will explore new vehicle profitability, used vehicle management, digital marketing, and showroom control. Students will also understand how dealer profitability is directly related to asset management-our employees, our customers, and our inventory. Students learn how processes in customer interaction and retention, F&I, leasing, and compensation plans affect profitability. Students will be further challenged to evaluate traditional automotive strategies and analysis in the contest of retailing in the internet age.
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3.00 Credits
This course will focus on technology available to manage information in various transportation settings. Hardware and software skills will be taught as the course covers a multitude of computer systems used in the industry. Students will learn to use these systems to maintain customer data, stay ahead of business development techniques, and learn about the virtual opportunities available to dealerships.
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3.00 Credits
This course will provide insight into transportation industry management with an emphasis on daily and monthly work. Business, facility and operations management techniques will be discussed.
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