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Course Criteria
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3.00 Credits
An examination of the many ways in which the United States is interconnected with other societies in a changing world. This changing globalization process and related problems that threaten human well-being are studied from a sociological perspective. Meets MnTC Goal 5 and MnTC Goal 8
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2.00 Credits
A sociological examination of juvenile delinquency and society's response to delinquent youth. The juvenile justice system and the rights and responsibilities of children under law. Major topics include the historical foundations of delinquency, emphasis on micro and macro level of struggle in which delinquent behavior takes place, critique of current sociological theories on delinquency, sociological and social psychological causes of delinquency, juvenile justice response to delinquency, and citizen responsibility. Meets MnTC Goal 5 and MnTC Goal 9
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3.00 Credits
This course will provide an overview of the philosophy of criminal law and deviance, and of the nature and extent of crime in America. The theory, structure, and operation of each of the principle components of the Criminal Justice System (ie. police, courts, and corrections) will be examined in detail. Major topics include the historical foundations of our Criminal Justice System, critique of current sociological theories on crime, analysis of impact of legal and social systems on human behavior, rehabilitation, public safety (including homeland security), and citizen responsibility. We will create a learning environment that takes into account all backgrounds and experiences where we can learn from one another. Meets MnTC goals 5 & 9
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4.00 Credits
This course is designed as an introduction to basic Spanish language skills, including listening comprehension, reading speaking and writing. Student are introduced to cultures of the Spanish speaking countries and develop an understanding and sensitivity to diverse groups. Major grammar focus includes regular and irregular verbs in the present tense, adjective agreement, and discussion of family, school, time, weather, numbers and greetings. Meets MnTC goals 6 & 8. Prerequisites: NONE
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4.00 Credits
This course continues the development of listening, reading, speaking, and writing skills that were introduced in SPAN 1300. The course continues emphasis on the cultures of Spanish speaking countries. Major grammar focus includes a review of the present tense, reflexive verbs, regular and irregular forms of the preterit and imperfect, and discussion of travel, pastimes, food, shopping, and your daily routine. Prerequisite: SPAN 1300 or its equivalent. Meets MNTC Goal 6 and 8
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3.00 Credits
This course covers the exciting and fast-paced world of a typical automotive dealership fixed operations department. Students will study the operations of the service department, parts department and the body shop of a typical new car franchised dealership. Students will learn the best practices for optimizing the return on investment for the dealership and how the after-sales side of the business contributes to the financial health of the entire dealership. Other topics covered in this course will be creating a comprehensive dealership business plan and using PC based dealership management software as a critical management tool. Students will learn to outline typical steps and procedures involved in the planning, building, staffing and financing of a typical dealership. Major emphasis will be placed on the importance and impact of customer satisfaction looking at both customer loyalty and customer-repurchase intentions.
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3.00 Credits
This course will provide you with background and theories of supervision and management, and the key skills required to be successful supervisor or manager. Learn to effectively manage in an ever increasingly diverse workforce. Ease the transition to supervisor or bring yourself up-to-date with today's supervisory/management practices. Study the role and responsibilities of supervisors including planning, organizing, staffing, directing, and controlling. Develop and apply skills in communication, correcting or rewarding performance, and overall management of resources. Apply these skills through course activities and a final learning portfolio.
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3.00 Credits
Students are introduced to basic accounting principles and how to navigate the balance sheet and income statement at both the dealership and department level. Students learn how to interpret and analyze financial statements to identify performance improvement opportunities. Students will explore new vehicle profitability, used vehicle management, digital marketing, and showroom control. Students will also understand how dealer profitability is directly related to asset management-our employees, our customers, and our inventory. Students learn how processes in customer interaction and retention, F&I, leasing, and compensation plans affect profitability. Students will be further challenged to evaluate traditional automotive strategies and analysis in the contest of retailing in the internet age.
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3.00 Credits
This course will focus on technology available to manage information in various transportation settings. Hardware and software skills will be taught as the course covers a multitude of computer systems used in the industry. Students will learn to use these systems to maintain customer data, stay ahead of business development techniques, and learn about the virtual opportunities available to dealerships.
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3.00 Credits
This course will provide insight into transportation industry management with an emphasis on daily and monthly work. Business, facility and operations management techniques will be discussed.
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