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Course Criteria
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3.00 Credits
(Prerequisite: SCT 100) Emphasizes use of database management software packages to access, manipulate, and create file data. Topics include: database concepts, structuring databases, entering data, organizing data, and managing databases. [OL]
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3.00 Credits
(Prerequisites: SCT 100) Emphasizes intensive use of desktop publishing (DTP) software to create publications such as letterheads, resumes, fliers, posters, brochures, reports, newsletters, and business cards. Topics include: DTP concepts, operation of DTP software, publication page layout, basic graphic design, and practical applications.
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5.00 Credits
(Prerequisites: SCT 100) Provides an overview of electronic communications as used in an office setting. Topics include: email fundamentals and management, using the Internet, system user security, and wireless/mobile computing and emerging technologies.
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3.00 Credits
(Prerequisites: BUS 1130, SCT 100, ENG 1010) Emphasizes transcribing mailable documents from dictation using word processing software. Topics include: equipment and supplies maintenance and usage, work area management, transcription techniques, productivity and accuracy, proofreading, and language arts skills. [OL]
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3.00 Credits
Familiarizes the student with the use of current telephone technology to include equipment, techniques, and attributes. Topics include: telephone equipment use, telephone techniques, and telephone voice.
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5.00 Credits
(Prerequisite: SCT 100) Emphasizes essential skills required for the business office. Topics include: office protocol, time management, telecommunications and telephone techniques, office equipment, workplace mail, , records management, travel and meeting arrangements, electronic mail, and workplace documents. [OL]
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5.00 Credits
Introduces organization and management concepts of the business world and in the office environment. Topics include: business in a global economy, starting and organizing a business, enterprise management, marketing strategies and financial management. [OL]
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5.00 Credits
Prepares the individual's skills and attitudes necessary to function effectively both professionally and interpersonally in the workplace. Topics include: health and wellness; exercise; stress, time, and money management; work ethics; wardrobe on the job; workplace communications; and business entertainment, travel, and international culture.
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4.00 Credits
This course equips participants with the tools to communicate and interact more effectively in person, in writing, and on the telephone with both internal and external customers. Participants also learn how to work in teams to create a collaborative environment for accomplishing goals. Topics include: language of business, communication skills, working with information, business writing, team and collaborative skills, and resolving interpersonal conflict. [OL]
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5.00 Credits
This course focuses on the skills needed to be effective in the corporate environment. Participants learn the importance of effectively managing time, stress and change as they relate to work behavior and quality of work. Topics include: time management, stress management, interview skills/job development, resume writing, and managing change. [OL]
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