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Course Criteria
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5.00 Credits
(Prerequisites: Provisional admission.) Introduces the essentials of starting, managing, and growing a small business. Topics include: the role of the entrepreneur, pricing, advertising, financing, layout of facilities, inventory control, staffing, purchasing, vendor selection, and relevant laws affecting small businesses. [OL]
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5.00 Credits
(Prerequisites: Provisional admission.) This business and public administration management course provides students with theoretical and practical knowledge of the design and implementation of effective compensation and benefits programs.
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5.00 Credits
(Prerequisites: Program admission.) This course provides the student with an intensive study of the overall field of production management. Of particular interest is the field of manufacturing supervision. Topics include: role of production management/production managers, production systems, capacity planning, aggregate planning, inventory management, project management, and quality control/assurance.
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5.00 Credits
(Prerequisites: Provisional admission.) This course familiarizes the student with those factors that influence management, which are in addition to those covered in management program courses. Topics include: ethical management, individual behavior, group behavior, employee protective laws, and techniques of public speaking. (OL)
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5.00 Credits
(Prerequisites: Provisional admission.) This course focuses on supervision in the service sector with special emphasis on team building, quality management, and developing a customer focus. The challenge of providing world-class customer service is addressed through sections on principles of service industry supervision, career development, problem solving, stress management, and conflict resolution. Topics include: principles of service industry supervision, team building, customer service operations, TQM in a service environment, business software applications, communication in the service sector, introduction to information systems, selling principles and sales management, retail management, and legal issues in the service sector. (OL)
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5.00 Credits
(Prerequisites: Provisional admission.) This course focuses on supervision in the service sector with special emphasis on team building, quality management, and developing a customer focus. The challenge of providing world-class customer service is addressed through sections on principles of service industry supervision, career development, problem solving, stress management, and conflict resolution. Topics include: principles of service industry supervision, team building, customer service operations, TQM in a service environment, business software applications, communication in the service sector, introduction to information systems, selling principles and sales management, retail management, and legal issues in the service sector. (OL)
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5.00 Credits
(Prerequisite: Program admission) Introduces the vocabulary, conversational skills, and sentence structure needed to communicate in Spanish with co-workers in a business setting. Topics include the following: parts of speech, vocabulary, sentence structure, and common phrases in the workplace.
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5.00 Credits
(Prerequisites: Program admission.) This course provides the student with an intensive study of the overall field of production/operations management. Topics include: role of production management/production managers, operational design, capacity planning, aggregate planning, inventory management, project management, and quality control/assurance. [OL]
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5.00 Credits
(Prerequisites: Provisional admission.) This course focuses on supervision in the service sector with special emphasis on team building, quality management, and developing a customer focus. The challenge of providing world-class customer service is addressed through sections on principles of service industry supervision, career development, problem solving, stress management, and conflict resolution. Topics include: principles of service industry supervision, team building, customer service operations, TQM in a service environment, business software applications, communication in the service sector, introduction to information systems, selling principles and sales management, retail management, and legal issues in the service sector. [OL]
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5.00 Credits
(Prerequisites: Provisional admission.) Provides a basic understanding of project management functions and processes. Topics include: team selection and management; project planning; definition and scheduling of tasks; resource negotiation, allocation, and leveling; project control, monitoring, and reporting; computer tools for project planning and scheduling; managing complex relationships between team and other organizations; critical path methodology; and total quality management. [OL]
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