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Course Criteria
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3.00 Credits
Meets with OIS 6660. Project management has become they way of life in many industries. Whether it is development of a new product, organizational-wide implementation of a new IT tool, or execution of a merger, project management skills are required to manage cross-functional teams subject to strict deadlines and tight budget constraints. In this course we discuss all three phases of project management: project conception, execution, and closure. Issues related to project leadership, budgeting, and scheduling will be addressed in the course, and case discussions will highlight state of the art project management practices. Project management software will be introduced (possibly including a group project using MS Project Software). Prerequisites: Full Major status in Operations and Supply Chain OR Full Major status in QAMO OR Full Minor status in FinTech Corequisites: 'C-' or better in OSC 5100 OR OSC 5101
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3.00 Credits
Six Sigma is a philosophy and set of concrete tools designed to reduce variation in all critical processes to achieve continuous and breakthrough improvements that impact the bottom line of organization and increase customer satisfaction. In this course, we will study the five phase DMAIC (Design-Measure-Analyze-Improve-Control) approach in detail with a combination of lecture, small group breakout sessions, and hands on practice. Course topics will include a review of statistics, process improvement tools, statistical process control, measurement system evaluation, capability analysis and design of experiments. Statistical software such as Minitab will be required and used throughout the class. Prerequisites: 'C-' or better in OSC 3440 AND (Full Major status in Operations and Supply Chain OR Full Major status in QAMO) Corequisites: 'C-' or better in OSC 5100 OR OSC 5101
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3.00 Credits
What makes some operations succeed while others die a quick or miserable death? Why do some of the best product or service ideas in the world fizzle instead of sizzle? What separates effective and inspiring operations managers from the mass of has-beens and also-rans, especially in times of trial? These are just some of the intriguing questions we will explore in this course on applying strategy development and execution to operations management. This is not a class on quantitative theory, mathematical models, software simulations, or financial analyses of annual reports. It is an honest, non-vanilla look at operations today in our global economy, and what works and what does not from the manager's desks to the front-line trenches. We will examine real companies, real decisions, real constraints and politics, and how people, technology, culture, market segmentation, competition, and metrics combine strategically to drive the success of manufacturing and service operations. Topics of discussion include operational measures of success, product selection, capacity and production planning, technology integration, customer service outsourcing, best practices implementation, CRM, fraud prevention and other contemporary issues. All management majors will be required to complete MGT 5510 or 5660. Prerequisites: 'C-' or better in BCOR 3050 AND (Intermediate or Full Major or Minor status in the School of Business OR Full Major status in QAMO) Corequisites: 'C-' or better in OSC 5100 OR OSC 5101
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3.00 Credits
Service companies constitute the largest and fastest-growing segment of the economies of the United States and many other countries. To successfully compete in this emerging service economy, it is critical for business managers to understand the managerial issues and problems unique to designing, producing, marketing and delivering services. This course aims to develop a better understanding of best practices in the service sector through analysis of leading-edge firms and the strategies they have employed to create and maintain competitive advantage. Topics include the design and delivery of breakthrough services, managing the service encounter, and the role of technology, in particular information technology, in changing the nature of the service delivered and/or the way in which the service is delivered. The course relies on the analysis of a number of case studies, and includes a project where the principles developed in the course are applied to a real service organization. Prerequisites: 'C-' or better in BCOR 3050 AND (Intermediate or Full Major or Minor status in the School of Business OR Full Major status in QAMO) Corequisites: 'C-' or better in OSC 5100 OR OSC 5101
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3.00 Credits
This is the capstone class for all students majoring in Operations Management (OM). It is intended to provide opportunities to integrate skills acquired from individual OM courses, explore new topics with various guest professors and to solve real-world operations related challenges faced by real companies and non-profit organizations. Additionally, it will provide the necessary exposure to students how companies manage their operations and increase their network for possible future employment purposes. Prerequisites: 'C-' or better in (OSC 5610 OR OSC 5640) AND Full Major status in Operations Management Corequisites: 'C-' or better in OSC 5610 AND OSC 5640
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1.50 - 3.00 Credits
Topics vary according to current marketing environment and special interests/experience of instructor. Prerequisites: 'C-' or better in ((OSC 5610 OR OSC 5640) AND (Full Major status in Operations Management OR Full Major status in QAMO)) OR Department Consent
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1.00 - 6.00 Credits
Topics vary according to current issues, talents or experience of instructor. Course may be repeated when topic varies. Prerequisites: 'C-' or better in ((OSC 5100 OR OSC 5101) AND (Full Major or Minor status in the School of Business OR Full Major status in QAMO)) OR Instructor Consent
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1.00 - 6.00 Credits
Topics vary. Taught by members of the University Statistics Committee. Check current class schedule for cross-listings.
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3.00 Credits
This is a didactic course in medical microbiology and infectious diseases for pharmacy, pre-nursing and other allied health students. Topics include common disease producing bacteria, virulence factors, normal flora vs. Pathogens, disease states, and antibiotics. An introduction to viruses, fungi, and parasites is also presented.
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2.00 Credits
An intensive introductory course in analytical chemistry that focuses on the analytical chemistry that focuses on the analytical process, including theoretical principles underlying analytical techniques, calculations, and quantitative aspects of analytical separations, chromatographic methods, spectrophotometry, acid-base equilibria and titrations, electrochemistry, gas and liquid chromatography, mass spectrometry, and spectroscopy. Students will also be introduced to relevant laboratory statistics for method validation and quality control assessment, including: gaussian distributors, accuracy, precision, uncertainty, t-tests, linear regression, and objective identification of outliers. Students will participate in both lecture and literature-based independent study activities as part of this course. Prerequisites: Instructor Permission Only.
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