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Course Criteria
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4.50 Credits
This course is designed to teach the student spreadsheet techniques using the Microsoft' Excel program. Using design methods and techniques developed in INFO 1212, the student applies advanced features such as goal seek, the scenario manager, the solver, data tables, consolidation, pivot tables, pivot charts, MS Query, create and edit Macros, and integrates these features with web interactivity. This course builds on INFO 1212 and covers certification objectives for the Microsoft' Office Specialist certification. Prerequisites INFO 1212 Course is offered On-line
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4.50 Credits
A continuation of INFO 1213, this course focuses on action queries, integrating Access with other programs, Data Access Pages, automating tasks with Macros, and creating a user interface. The completion of both courses helps prepare the student for Microsoft' Office Specialist certification. Prerequisites INFO 1213 Course is offered On-line
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4.50 Credits
This course introduces the student to typical call center operations in a simulated setting. The student gains experience in analyzing customer interactions to determine appropriate responses to all types of customer needs and requests. Simulated call center software and equipment will allow the student hands-on practice to process calls and input data. Further emphasis is placed on team work, problem solving, and oral and written communication skills. Prerequisites INFO 1216
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4.50 Credits
This course is designed to build on application skills from INFO 1001 to enhance performance in a support environment. The student learns additional file formats, data structures and integration between applications. The use of Knowledge and Incident Management software is introduced showing the student how to integrate customer support skills into their use. Prerequisites INFO 1001, INFO 1002, INFO 1008, and INFO 1110 Course is offered On-line
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4.50 Credits
This course is designed to teach the student how to create basic web sites using XHTML and CSS specifications. Creating XHTML pages that include links, images, tables, multimedia and forms are covered. Additional advanced features such as implementing web interactivity, JavaScript, Java applets, and server-side includes is also discussed. CSS is used to control the format and layout of web pages. The student learns about the advantages of using CSS when styling web content. Prerequisites INFO 1002 and INFO 1110 Course is offered On-line
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4.50 Credits
This course looks at interface design from the perspective of content, page, site, screen and visual design. The student learns the fundamentals of design and gains practical experience with visual layout. The student explores typography and color theory in regard to their use on the web, computer screens, and in a variety of commercial settings. The course serves as an introduction to usability principles and user-centered interface design. The student learns how to increase accessibility to alternate browsers, operating systems, platforms and to those with disabilities. Prerequisites INFO 1311 Course is offered On-line
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4.50 Credits
This course provides instruction and experience in the use of Dreamweaver to create, edit, and manage well-designed Web sites. The student learns how to utilize the software to incorporate the following HTML elements: tables, CSS, multimedia, forms, and other advanced Dreamweaver features. Prerequisites INFO 1315 and INFO 1318 Course is offered On-line
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4.50 Credits
This course instructs the student on how to create, manage and publish web sites using the Microsoft Expression Web. The student learns how to plan and create web sites, work with templates, format text, and use CSS. Discussion also includes how to work with images, create links, add multimedia, and create tables. Finally, the student learns how to apply interactive behaviors, create forms, and optimize a Web site for publishing. Prerequisites INFO 1002 Course is offered On-line
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4.50 Credits
This course teaches the student to create, modify, and optimize graphics for use on web sites. The student creates and optimizes basic web graphic content which includes banners, buttons, background images, and advertisements. The Fireworks tools are explored while creating vector graphics, editing bitmap graphics, working with layers, creating image rollovers, slicing images, creating image maps, and optimizing and exporting graphics. How to plan and create animated GIF images is also covered. Prerequisites INFO 1311 Course is offered On-line
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4.50 Credits
Flash is the solution for producing high-impact, vector-based animation and interactivity for web sites. This course teaches the student how to make web sites that are fun, attractive, and interactive. The student creates vector graphics, works with timelines, adds visual effects, animates shapes and symbols, imports images and sounds, works with video, creates interactive buttons and more! Prerequisites INFO 1318 Course is offered On-line
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