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AOD 2214: Conflict and Communication
3.00 Credits
Temple University
Covers conflict process and communication in interpersonal and organizational relationships. Concepts examined include conflict styles, phases of conflict, face-saving, attribution and conflict, cooperative and competitive approaches to negotiation, and methods of third party intervention. This course provides a basis for managing and intervening in difficult conflicts that occur in schools, professional organizations, and interpersonal relationships.
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AOD 2215: Mediation: Principles and Practice
3.00 Credits
Temple University
Provides an overview of the development and use of mediation in diverse conflict settings. Students learn the various models of mediation that third parties rely on to intervene in conflicts in organizational, family, school and community settings. Emphasis is placed on the communication skills and practices that form the basis for the mediator’s role in two-party or multiparty disputes.
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AOD 2218: Leadership and Communication
3.00 Credits
Temple University
Examines the theories and research on effective leadership in organizational, school, and community contexts. Concentrates on communication skills critical for leading change processes in a wide range of organizational environments. Attention is given to the personal leadership development of students enrolled in the course.
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AOD 2307: Interaction Analysis
3.00 Credits
Temple University
This course teaches a system of verbal communications that examines individual style and its effect on the listener. The purpose of the system is to teach those in power positions, such as teachers, supervisors, team leaders, psychologists and other medical professionals, how to communicate with others so that their messages are fully understood and the consequences of misunderstandings and misinterpretations are minimized.
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AOD 2915: Honors Mediation: Principles and Practice
3.00 Credits
Temple University
This is the Honors version of AOD 2215. Provides an overview of the development and use of mediation in diverse conflict settings. Students learn the various models of mediation that third parties rely on to intervene in conflicts in organizational, family, school and community settings. Emphasis is placed on the communication skills and practices that form the basis for the mediator’s role in two-party or multiparty disputes.
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AOD 3316: Negotiation Processes
3.00 Credits
Temple University
Teaches students about collaborative and competitive approaches to negotiation. The emphasis is on the integration of negotiation theory and practice as applied to two-party and multi-party negotiation situations. Students learn to diagnose a conflict situation to prepare an effective negotiation strategy. Examples in the class focus on educational contexts to encourage students to apply class material to their work as teachers and administrators.
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AOD 3376: Facilitating Group Decision-Making
3.00 Credits
Temple University
Focuses on the various approaches to facilitating decision-making in task-oriented groups. Students learn how to facilitate groups that follow voting and consensus decision-making formats and how to meet the challenges of being an internal or external facilitator in any group process. Special attention is given to learning how to lead groups through difficult conflicts in schools and other professional organizational settings.
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AOD 3396: Organizational Communication
3.00 Credits
Temple University
Classical and contemporary theories of organizational structure and management and their relationship to communication processes. Emphasis on organizations as cultures and analysis of cases and real life situations. Supports students’ ability to act as effective managers and change agents in a wide array of school and organizational settings.
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AOD 4382: Independent Study
1.00 - 3.00 Credits
Temple University
Provides students an opportunity to explore topics not fully covered in coursework. Under faculty supervision, the student will identify and read relevant literature in the theory and research of the topic area.
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AOD 4385: Internship in AOD/Applied Communication
3.00 Credits
Temple University
Work experience in a communication-related job in schools, business, government, or private agency. Analysis of the work experience in light of the skills and abilities obtained in students’ prior coursework in applied communications.
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