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RCS 210: Introduction to Retail Management
3.00 Credits
The University of Tennessee
Development and overview of retailing, related businesses and industries, and the activities involved in the delivery of goods and services to the consumer.
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RCS 310: Retail Buying and Planning
4.00 Credits
The University of Tennessee
Analysis of the merchandise buying function within different types of retail organizations and structures. Application of principles associated with retail buying, planning, and allocation. Computer simulations with emphasis on Excel.
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RCS 311: Human Resources Management in Hospitality and Retailing
3.00 Credits
The University of Tennessee
(See Hotel, Restaurant, and Tourism 311.)
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RCS 320: Product Development
3.00 Credits
The University of Tennessee
Concepts of product development from the retailer’s perspective, including brand management to develop products for target markets. Understanding of basic textile and design principles, specification writing, and line building for apparel products.
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RCS 341: Consumers in the Marketplace
3.00 Credits
The University of Tennessee
Understanding of behavior of individual and family, demographics, family life cycle, family dynamics and roles, cultural and ethnic influences, and individual and family decision making.
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RCS 346: Retail Operations Management
3.00 Credits
The University of Tennessee
Analysis of retail operations in terms of organizational structure, logistics and distribution, growth opportunities and productivity.
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RCS 360: Issues and Trends in Consumer Service
3.00 Credits
The University of Tennessee
Building competencies in providing outstanding customer service in retail organizations. This course will create a unified approach to customer service, recognizing the importance of store environment planning, organizational policies, and internal marketing that will lead to increased business by attracting and retaining desired customers. (Same as Hotel, Restaurant, and Tourism 360.)
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RCS 376: Strategies for Growth
3.00 Credits
The University of Tennessee
Issues concerning achievement of business growth with focus upon the consumer, operational, and financial dimensions of the service industry.
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RCS 390: Professional Development
3.00 Credits
The University of Tennessee
(See Hotel, Restaurant, and Tourism 390.)
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RCS 410: Strategic Retail Planning
3.00 Credits
The University of Tennessee
Retail management from a strategic planning perspective. Development and implementation of retail strategy from financial, operational, and customer orientation.
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