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  • OSM 425: International Operations Management

    3.00 Credits
    Cleveland State University

    Prerequisite: OSM 311. Introduces students to the advantages and pitfalls of managing productive systems outside the US. Study of multinational manufacturers and the effects of culture, language, politics, and trade agreements on global supply chain performance through case studies. Topics include history of international trade, operations in global business strategy, improving global supply chain performance, Japanese tier system for outsourcing, global quality standards, and global service operations.
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  • OSM 427: Strategic Sourcing and Purchasing Management

    4.00 Credits
    Cleveland State University

    Prerequisite: OSM 311. In this course students will become familiar with the basics of sourcing strategies, purchasing activities, and supplier relationships in supply chain networks. The emphasis is on the coverage of total supply processes that result in purchasing savings. Other concepts included are: the types of purchasing; use of electronic communication and online auctions in purchasing; global purchasing; identification of suppliers; supplier selection and evaluation; negotiation and contracts with suppliers; and supply law and ethics.
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  • OSM 431: Design of Survey Samples using SAS

    4.00 Credits
    Cleveland State University

    Prerequisite: OSM 202 or equivalent. The purpose of this course is for students to develop a thorough understanding of the practical aspects of survey problems in the modern business world. Students will learn how to develop and use questionnaires in business research. This will include practical aspects of conducting sample surveys, with an emphasis on sources of errors in surveys, methods of data collection, designing questionnaires, and guidelines for planning surveys. Upon completion of this course, students should be able to plan, manage, and complete a comprehensive sample survey. Case studies and the SAS software system are used where appropriate to illustrate applications of survey sampling. Strong emphasis will be placed on the application of SAS software to actual business data.
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  • OSM 433: Data Analysis using SAS

    4.00 Credits
    Cleveland State University

    Prerequisite: OSM 202 or equivalent.This course presents practical business applications of statistical methods through extensive hands-on application of the SAS software. The emphasis is on giving students experience in solving business problems using appropriate statistical methods. The SAS topics to be covered include creating SAS data sets, using the appropriate SAS procedures, summarizing qualitative and quantitative data, interpreting SAS output, and writing up the results for business presentations. Case studies and projects, with SAS applications, are used to show the application of statistical methods to business problems.
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  • OSM 434: Multivariate Analytics using SAS

    4.00 Credits
    Cleveland State University

    Prerequisite: OSM 202 or equivalent. This course develops practical business applications of multivariate statistical methods using the SAS software system. The topics to be covered include multiple regression, factor analysis, cluster analysis, multi-dimensional scaling (MDS), and structural equation modeling. The emphasis throughout the course will be on developing proficiency in these statistical techniques and to illustrate their use on actual business data and case studies using the SAS software. Students will be expected to develop proficiency in the SAS software, be able to interpret SAS output, and understand the statistical advantages and limitations of each multivariate technique discussed.
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  • OSM 435: Applied Business Forecasting

    4.00 Credits
    Cleveland State University

    Prerequisite: OSM 202 or equivalent. A critical study of the forecasting methods available for use in modern business organizations. The emphasis is on developing the ability to use time series and regression-based methods to produce accurate forecasts of sales and inventory. An evaluation of forecasting techniques is also presented, including evaluation of accuracy, techniques for improving accuracy, and analysis of the appropriateness of each model. In addition, a number of forecasting software packages are demonstrated.
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  • OSM 438: International Field Experience in Supply Chain Management

    3.00 Credits
    Cleveland State University

    Prerequisite: permission of instructor. This course is a specially arranged international field experience in supply chain management with focus on advanced manufacturing systems and logistics in countries such as Japan, China, Singapore and Hong Kong. Students will have the opportunity to observe firsthand world renowned supply chain management systems at some major companies like Toyota, Mitsubishi, Sony, etc. In addition, students will be exposed to the unique culture and business ethics of the country, which is essential for the success of their systems. Social events will be arranged with students from a local university to provide opportunities to experience the culture.
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  • OSM 442: Innovation Management

    4.00 Credits
    Cleveland State University

    Prerequisite: Business students with junior standing or permission of OSM Department Chair. Students learn how to manage and foster innovation from a general manager’s perspective. Topics covered include models describing the types of innovation, differences between incremental and radical innovation, protection of intellectual property, fostering creativity, and new product development processes, such as Stage-Gate.
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  • OSM 445: Quality Control and Management

    4.00 Credits
    Cleveland State University

    Prerequisite: OSM 311. This course covers the core principles of the management of quality in the production of goods and services. Statistical quality control techniques are used in the implementation of these principles. Topics include TQM, continuous improvement, control charts, sampling plans, process capability, and ISO 9000. Applicable computer software is used to implement the techniques.
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  • OSM 448: Queuing and Simulation

    4.00 Credits
    Cleveland State University

    Prerequisite: OSM 202 or equivalent. This course covers the application of simulation and animation techniques to queuing systems using personal computers. Included are more complex systems such as those encountered in production, inventory, and service systems. Statistical tools are used to analyze the simulated systems. In addition, the use of simulation software will be an integral part of the course.
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