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  • OSM 311: Introduction to Operations Management

    3.00 Credits
    Cleveland State University

    Prerequisite: OSM 201or equivalent. Introduction to the design and management of manufacturing and service operations. Students will learn to recognize the basic tradeoffs associated with operations management decisions, to identify and quantify operating characteristics of different manufacturing and service systems, and to apply a variety of tools and techniques used by operations managers. Topics include product and service design, lean operations, capacity planning, location decisions, warehouse operations, and supply chain management.
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  • OSM 312: Supply Chain Analytics

    4.00 Credits
    Cleveland State University

    Prerequisite: OSM 311. This course introduces the use of spreadsheets in analysis, interpretation and implementation of supply chain decision problems. Emphasis is on the computer modeling of a management decision problem, graphical representation of computer solutions, what-if analysis, and sensitivity analysis.
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  • OSM 412: Supply Chain Modeling

    4.00 Credits
    Cleveland State University

    Prerequisite: OSM 311. This course focuses on developing models for the flow of goods and services through a distribution channel from supplier to the ultimate customer. Topics covered include methods of supply chain management; supply chain network design; coordination with 3PL and 4PL companies; intermodal systems; transportation models; cross-docking; vendor managed inventories and warehouse management; demand management and bullwhip effect.
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  • OSM 413: Production Planning and Control

    4.00 Credits
    Cleveland State University

    Prerequisite: OSM 311 or permission of the instructor. Planning, scheduling, and controlling of activities related to the production of goods are examined. Topics include manufacturing planning and control, short-term forecasting systems, demand management and order servicing, sales and operations planning (SOP), master production scheduling (MPS), enterprise resource planning (ERP), supply chain management (SCM) inventory, material requirements planning (MRP), bills of material (BOM), capacity requirements planning (CRP), distribution requirements planning (DRP), advanced concepts in material requirements planning.
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  • OSM 415: Case Studies in Operations Management

    4.00 Credits
    Cleveland State University

    Prerequisite: OSM 311 or permission of the instructor. Examines classic and current issues in operations management. Provides advanced fundamental and strategic methodologies for operations decision making. Topics include supply chain management, e-commerce, JIT, enterprise resource planning, service operations management, customer service, purchasing, quality control, human resource management, and strategy. Includes readings, lectures, guest speakers, and plant tours.
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  • OSM 417: Principles of Lean Operations

    4.00 Credits
    Cleveland State University

    Prerequisite: OSM 311 or permission of the instructor. The primary focus of this course is to present techniques which are intended to synchronize and streamline the production process including inventory management. Non-value added activities and waste are the targets of these techniques. Topics include value stream mapping, 5S, set-up time reduction, six sigma, maintaining and improving equipment, small lot production, and level scheduling in pull production.
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  • OSM 419: Operations Strategy

    4.00 Credits
    Cleveland State University

    Prerequisite: OSM 311 or permission of the instructor. A study of the development and implementation of operations strategy in manufacturing and service settings, and the interface and integration of this strategy with other functional areas such as marketing, finance, etc. Topics include strategic perspectives on the design and introduction of new products and services, competitiveness, capacity, quality, choice of process and technology, productivity management and supply network relationships.
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  • OSM 421: Service Operations Management

    4.00 Credits
    Cleveland State University

    Prerequisite: OSM 311 or permission of the instructor. A study of the design, control, planning, and evaluation of service systems, including service aspects of manufacturing firms. Topics include the strategy of designing and implementing service systems, measurement and improvement of their quality and productivity, and the roles of supply chain management, demand management and technology. Students will use quantitative tools to analyze service systems in order to measure and improve their performance, and apply these concepts and tools in the analysis of cases.
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  • OSM 422: Project Management for Business and Technology

    4.00 Credits
    Cleveland State University

    Business students with junior standing or permission of OSM Department chair. Designed to teach students how to design, implement and control "business" and "technical" projects. Students will be exposed to projects in product development, marketing, process improvement, and engineering projects to learn the differences and similarities in managing them as well as the human side of project management. The course coverage is intended for advanced undergraduate students and it is designed to help them get started as project managers. The course coverage also prepares students for the Project Management Professional (PMP) Certification exam. Microsoft Project package will be used during lab hours.
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  • OSM 424: Transportation Management

    4.00 Credits
    Cleveland State University

    Prerequisite: OSM 311. This course is designed to introduce the student to the transportation activities in supply chain systems. Specifically the transportation providers such as motor carriers, railroads, and intermodal services are covered, as well as the rules and regulations under which they operate. Ocean freight issues, the role of port authorities, cost and pricing strategies, and dealings with third party logistic providers are also covered to illustrate the impact that transportation has on the global sales of goods and on international business.
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