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Course Criteria
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3.00 Credits
This course allows students to study marketing principles, theories and concepts and the use of management principles (control to maximize marketing effectiveness of leisure services). A variety of case studies from the tourism, sport, entertainment, leisure, and hospitality industry will be discussed.
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3.00 Credits
Topics to be discussed will include liability and risk, jurisdiction, legal apparatus, and decision-making in commercial recreation and resort management. This course focuses on financial decision-making and the management of risk by commercial recreation corporations, recognizing the relationship between risk management and the overall goals of the organization. Emphasis is placed upon the identification, evaluation and management of commercial recreation organizational risks, which are broadly defined as encompassing operating and strategic as well as financial risks. This course will also acquaint participants with relevant case law and legal issues that pertain to risk assessment and management in the commercial recreation sector.
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3.00 Credits
This course introduces the commercial recreation and tourism industry including history, definitions, and trends associated with the growth and development of commercial recreation and resorts. This course also examines the status, operations, and trends in specific types of commercial recreation industries.
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3.00 Credits
Topics to be discussed will include casino history, regulations and modern operations, and the relationship between gaming and the hospitality industry. This course will provide students with an orientation to the historical background, terminology and regulatory aspects of the gaming industry. The course will explore all facets of the gaming operation, including food and beverage, cage operations, auditing, marketing and reporting. Students will examine the mathematics and utility analysis of gaming, including all newly introduced technologies and related practices for gaming operations.
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3.00 Credits
This course focuses on the resort segment of the hotel industry, its history, planning, operations, and special considerations. Emphasis is placed on the study of recreational activities as they relate to the operations of a resort. Additional topics will include the analysis of commercial recreation, including design, development, and programming.
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3.00 Credits
This course provides students with an introductory approach to planning special events and conferences for various occasions. The course provides students with information on every aspect of organizing and managing special events, such as preparing and managing the budget, scheduling, coordinating food and beverages, selecting décor and themes, entertainment, promotions, marketing, and staffing.
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3.00 Credits
This course helps students to understand customers' needs and behaviors in the commercial recreation and resort environments. Students will learn to address challenges that arise from the needs and behaviors of the customer service situation. This class will also help students learn to develop and implement effective service standards, create service plans and to develop and monitor a customer service situation. Finally, students will develop the skills needed to effectively relate to customers and exceed their expectations. At the conclusion of this course, students will be able to effectively relate to both internal and external customers and plan for their total satisfaction.
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3.00 Credits
This course is designed to give intensive practice in the fundamentals of grammar, usage, sentence structure, mechanics, diction and paragraph writing.
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3.00 Credits
Functional writing is designed to help the student gain proficiency in thinking logically, writing intelligently and writing effectively about when he means.
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3.00 Credits
Prerequisites: CSC 118, CSCL 118; co-requisite: CSCL 119. This course is the follow-up of CSC 118. Additional topics in Object- Oriented Programming are covered in this course. Then the emphasis shifts to object-oriented analysis and design. This course covers I/O streams, exception handling, threads, reflection, UML, object-oriented analysis and design, objectoriented graphical user interfaces, design patterns, and refactoring. (F, S)
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