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MGT 1020: Concepts of Management
3.00 Credits
Cleveland State Community College
(3 credits) Leadership, motivation, communication, teams, human resource management, diversity, corporate cultures, control, productivity, international trade, and quality (TQM). Three hours per week. S
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MGT 1110: Team Building
1.00 Credits
Cleveland State Community College
(1 credit) Work group development, mission statement establishment, organizational design characteristics, applications of organizational design, individual differences appraisal and a study of performance in regard to attitudes. Total of 16 contact hours. UD
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MGT 1120: Total Quality Management
1.00 Credits
Cleveland State Community College
(1 credit) Introduction of quality concepts including customer service, work group development and problem solving techniques. Total of 16 contact hours. UD
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MGT 1210: Supervisory Management
3.00 Credits
Cleveland State Community College
(3 credits) Planning, organizing, staffing, directing and controlling; employee behavior and productivity; motivation, leadership, teams, problem solving, cause-and-effect diagrams and brainstorming. Three hours per week. S
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MGT 1500: Management of Quality
3.00 Credits
Cleveland State Community College
(3 credits) General concepts, quality planning and total quality management (TQM), quality costs, problem solving tools, team building, customer and supplier relations. Three hours per week. UD
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MGT 1600: Hospitality Management
3.00 Credits
Cleveland State Community College
(3 credits) A survey study of the hotel, motel and restaurant industry including management organization, office operations, guest services, maintenance, housekeeping, security, food and beverage operations, marketing and sales. UD
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MGT 1710: Cost Control and Productivity
3.00 Credits
Cleveland State Community College
(3 credits) Responsibility for cost, cost control, quantity control and control of time, layout, work flow and processes. Three hours per week. UD
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MGT 1730: Principles of Leadership I
1.00 Credits
Cleveland State Community College
(1 credit) A study of effective leadership styles, behaviors, attitudes, power and organizational politics. An emphasis is placed on developing teamwork, motivation, conflict resolution and problem-solving. May also be registered as POL 1730. Total of 16 contact hours. U
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MGT 1740: Principles of Leadership II
1.00 Credits
Cleveland State Community College
(1 credit) A continuation of Principles of Leadership I with an increased emphasis on the practical aspects of conflict resolution, problem solving and techniques for leading discussion and conducting meetings. May also be registered as POL 1740. Total of 16 contact hours. (Prerequisite: MGT 1730.) U
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MGT 2110: Office Management
3.00 Credits
Cleveland State Community College
(3 credits) Office management procedures and systems including supervision of employees, analysis and design of information flow and office layouts. Three hours per week. S
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