|
|
|
|
|
|
|
|
|
|
Course Criteria
Add courses to your favorites to save, share, and find your best transfer school.
-
1.00 Credits
In today's-and tomorrow's- unpredictableand increasingly challenging world, we must make a fundamental choice: to be changed, inevitably, by the forces churning around us, or to be the change-leader through innovative actions. Learn how to jump-start your own creative, innovative thinking.
-
3.00 Credits
Discusses the importance of customer relations. Emphasis on techniques for effective customer service. Explores setting the stage, analyzing and developing customer service policies, listening, handling problems and concerns, building a team and growing a business.
-
1.00 Credits
Identifies sources of common cultural misunderstandings. Helps solve basic interpersonal challenges through discussion, video, and practice. Gives resources to improve relationships.
-
3.00 Credits
Discusses new leadership theories and paradigm shifts and strategies for leading others and managing yourself. Topics include strategies for developing organizational visions, communication with clear meaning, developing trust through positioning, creating the learning organization, and sharing leadership through empowerment.
-
1.00 Credits
This 10-hour workshop will focus on setting a climate for intrinsic motivation. Topics include organizational theories and their impact, ranking needs in the workplace, delegation obstacles to motivation, recognition systems and emotional intelligence.
-
1.00 Credits
This 10-hour workshop explores strategies for finding the "right" job.Includes self-discovery, goal-setting, prospecting, networking, resume-writing, interviewing, career-planning, and self-marketing skills.
-
1.00 Credits
This workshop discusses the role of unions from their inception to present day. Topics include the health and safety issues which spurred the formation of unions in the late 1800's; impact of work hours, wages and safety; the enactment of the National Labor Relations Act (Wagner Act), and the challenges supervisors and managers face as labor relations issues are addressed.
-
1.00 Credits
This workshop will discuss the phases of situation crisis intervention. Topics include techniques for approaching and handling the difficult person, the potentially dangerous person, and the potentially volatile situation.
-
1.00 Credits
Explores how the MBTI can be applied as a tool for understanding personality preferences and their effects in work settings. Through discussion and comparison, discover ways to enhance communication, resolve conflict, and adapt to differences in leadership styles. Discover ways to develop the neglected sides of yourself, and recognize the potentially rich contributions of your own type.
-
3.00 Credits
Covers creative problem solving and thinking, steps in the creative problem-solving process, right and left brain thinking, ambiguity and imagination, overcoming barriers to creative thinking, synthesis, and applying creative problem-solving to the organization.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Privacy Statement
|
Terms of Use
|
Institutional Membership Information
|
About AcademyOne
Copyright 2006 - 2025 AcademyOne, Inc.
|
|
|