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BUS 2363: Supervisory Management
3.00 Credits
Tulsa Community College
3 Credits A study of management philosophy and decision-making processes; study of principles in the functions of planning, organizing, supervising, and controlling. Includes cases in handling of morale, discipline, communications, grievances, order-giving, and other phases of effective relations with subordinate employees. Lecture 3 hours. No Laboratory.
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BUS 2403: Guest Relations and Customer Service
3.00 Credits
Tulsa Community College
3 Credits Basic concepts and current trends in customer service and guest relations in the hospitality industry. Special areas of emphasis include problem solving, development of a customer service strategy, creating customer service systems, coping with challenging customers, customer retention and measuring satisfaction. Examines organization and operation of hotels and restaurants from frontline, front office and guest service operations. Explores key front office functions, related systems, and skills necessary to ensure guest satisfaction and efficient operations. Lecture 3 hours. No Laboratory.
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BUS 2403 - Guest Relations and Customer Service
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BUS 2483: Health Care Law
3.00 Credits
Tulsa Community College
3 Credits This course provides a foundation of health care law that covers improvement of health care delivery including criminal and civil aspects, staffing issues, records management, legal reporting, ethics, patients' rights, employment laws, and other important legal issues. Lecture 3 hours. No Laboratory. Prerequisite: BUS 1173 or instructor approval.
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BUS 2492: Health Care Business Operations Internship
2.00 Credits
Tulsa Community College
2 Credits This course provides supervised practice of Health Care Business Operations skills and knowledge gained in the core courses of the program and should be taken during the student's last semester. Laboratory 8 hours per week.
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BUS 2633: Industrial and Organizational Psychology
3.00 Credits
Tulsa Community College
3 Credits An application of the principles of psychology to the problems of business and industry. Special attention will be given to the areas of communication, motivation, job satisfaction, and personnel selection, placement, and training. Lecture 3 hours. No Laboratory. Prerequisite: PSY 1113 or PSY 1313. Cross listed as PSY 2633.
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BUS 2633 - Industrial and Organizational Psychology
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BUS 2643: Procedures for Administrative Careers
3.00 Credits
Tulsa Community College
3 Credits This course includes issues related to changes in the workplace, current technology in the workplace, communications, records management, financial issues, conference and meeting planning, travel arrangements and exploration of career opportunities. Lecture 2 hours. Laboratory 2 hours. Prerequisite: BUS 2463.
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BUS 2643 - Procedures for Administrative Careers
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BUS 2683: Administrative Careers Internship
3.00 Credits
Tulsa Community College
3 Credits Supervised employment providing practical and technical skills experience beyond the scope of the classroom. Lecture 1 hour. Laboratory 12 hours per week. Prerequisite: instructor approval.
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BUS 2683 - Administrative Careers Internship
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BUS 2783: Business Seminar
3.00 Credits
Tulsa Community College
3 Credits A capstone course to integrate the student's business knowledge, and to investigate, analyze, and discuss current business issues. Lecture 3 hours. No Laboratory. Prerequisites: Sophomore standing, 3.0 GPA, honors scholar status, or instructor approval.
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BUS 2783 - Business Seminar
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BUS 2813: Legal Issues in Hospitality Management
3.00 Credits
Tulsa Community College
3 Credits A study of the legal environment of the hospitality industry including restaurants, hotels, casinos, meetings and tourist destinations. Basic legal principles such as torts, contract law, property, sales, and secured transactions will be covered. Special emphasis will be given to the study of customer and employee relationships, safety and product liability and alcoholic beverages. The course will emphasize local, state, federal and international law as well as ethical considerations. Lecture 3 hours. No Laboratory.
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BUS 2990: Selected Topics in Business
1.00 Credits
Tulsa Community College
1-4 Credits This course will orient the student to academic and student service areas of the College. Lecture 1 hour. No Laboratory.
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BUS 2990 - Selected Topics in Business
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