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Course Criteria
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3.00 Credits
3 credit hours Interacting with customers and responding to customer concerns in-person, on the telephone and electronically. Customer service throughout the organization and as a system for meeting customer expectations. Verbal and nonverbal communications as they relate to customer service. Methods for responding to different types of customers. (3 lecture hours)
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3.00 Credits
3 credit hours Explores various investment vehicles utilized by the personal investor including stocks, bonds, real estate, mutual funds and insurance. Investment vehicle descriptions, values and economic implications are surveyed. Application of investment theory and risk analysis associated with investment decisions as it relates to building a hypothetical personal investment portfolio. (3 lecture hours)
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3.00 Credits
3 credit hours Exploration of the start-up of small businesses and franchises. Essential business ownership primarily focusing on the marketing aspects of entrepreneurship. Product ideas, product development, patents, copyright and trademarks. Introduction to start-up financing and business planning. (3 lecture hours)
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3.00 Credits
3 credit hours Overview of resources, knowledge, skills, practices and techniques necessary to conduct business online. Explores nature and impact of e-commerce on business and business operation, resources required versus available resources, e-management, Customer Relationship Management (CRM), ordering systems, end-to-end marketing, and performance and control systems. (3 lecture hours)
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1.00 - 3.00 Credits
1 to 3 credit hours Exploration and analysis of topics within the discipline to meet individual student-defined course description, goals, objectives, topical outline and methods of evaluation in coordination with and approved by the instructor. May be taken three times for credit as long as different topics are selected. Prerequisite: Consent of instructor. (1to 3 lecture hours)
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3.00 Credits
3 credit hours A hands-on study in the preparation and analysis of reports in the budgeting system. Includes detailed budgets for various departments; budgeted income statements and balance sheets with supporting schedules will be prepared. Special emphasis on the financial manager's role in budgeting as well as the relationship of the budgeting process with the long-term corporate goals and objectives. Completion of Business 1100 recommended prior to enrollment. Prerequisite: Accounting 1110 or 1140 or equivalent or consent of instructor. (3 lecture hours)
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3.00 Credits
3 credit hours The theoretical and conceptual framework used by financial managers to reach decisions in a dynamic economy including problems related to sources of capital and financial analysis. Emphasis is placed on financial statement analysis, time value of money, cash flow management, risk and return, and sources financing. Completion of Business 1100 recommended prior to enrollment. Prerequisite: Accounting 1110 or 1140 or equivalent or consent of instructor. (3 lecture hours)
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3.00 Credits
3 credit hours Theoretical and descriptive exploration of the interdependent world of international business. Explores globalization trends, international trade theories, regulations affecting trade, regional economic integration, and the impact these factors have on developing nations. Examines how company functions such as marketing, finance and management operate in the international setting. Special emphasis is placed on strategy development and the role of culture. Completion of Business 1100 or equivalent is recommended prior to enrollment. (3 lecture hours)
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3.00 Credits
3 credit hours Study the international financial environment from the standpoint of financial managers. Emphasis will be placed on explanations of exchange rate behavior, capital movements and financing international trade. Completion of Business 1100 or equivalent is recommended prior to enrollment. (3 lecture hours)
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1.00 - 4.00 Credits
1 to 4 credit hours Exploration and analysis of topics within the discipline to meet individual student-defined course description, goals, objectives, topical outline and methods of evaluation in coordination with and approved by the instructor. May be taken three times for credit as long as different topics are selected. Prerequisite: Consent of instructor. (1 to 4 lecture hours)
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