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Course Criteria
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3.00 Credits
Today's organizations must compete globally and their most important asset for success is a highly competent and effective workforce. This course focuses on how top businesses attract, hire, and retain the best and the brightest talent while respecting and protecting civil and employment rights.
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3.00 Credits
Hiring qualified talent is no guarantee that these employees will achieve their potential. Without nurturing, much of this talent will remain untapped and wasted. High performing workforces are the result of continuous development and effective motivational strategy. Based on sound motivational theory, this course examines why people work and what organizations should know and do in order to create winning teams.
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3.00 Credits
This course examines the relationship between rewards and performance on the job. Students will learn about the issues that influence how organizations set pay and benefits policies including executive bonus and deferred compensation plans. They will also examine how compensation differs by job level and by job location and how these factors contribute to decisions regarding outsourcing and off-shoring of jobs.
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3.00 Credits
This seminar is a senior-level capstone course for human resource management students. A case study approach will be used to explore the major current issues in human resource management and bring together the general concepts and ethical dimensions studied in earlier coursework in the program. Students construct a semester-long research project and are guided in developing sophisticated information resource research skills and utilizing various research methodologies. The capstone project is designed to acquaint students with current human resource management professional literature and develop critical information literacy skills.
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3.00 Credits
Virtually every US company now faces competition from abroad, and the fortunes of most US firms, large and small, are inextricably bound to the global economy. Company HR departments must have a global perspective to remain competitive. And all managers, especially, HR professionals, must develop a sensitivity to global issues and practices. This course will focus on several aspects of human resources in a global context: labor practices in developing countries; multinational companies' strategies in complying with international ethical principles; and how companies can manage gloabl operations in a manner that results in a successful experience for both the employee and the firm.
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3.00 Credits
The Internship in Human Resource Management will afford students an opportunity to apply the knowledge acquired in the classroom to practical situations at the internship site. Students will gain an appreciation for the dynamic nature of the workplace and will have an opportunity to participate in the implementation of human resource programs. Library research and reading assignments will underscore the need for life-long professional development and learning in order to meet new challenges in this rapidly changing field of management.
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3.00 Credits
This course provides an overview of the hospitality industry and its components including hotels, restaurants, casinos, theme parks, cruise lines, and travel distributors. It provides an introduction to various business disciplines including management, marketing, accounting, finance and strategy. Students gain an historical perspective and also discuss current events while exploring the only thing that customers of this industry actually purchase, The Guest Experience.
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3.00 Credits
Events from weddings to business conferences breathe life into the hospitality industry. Hosting and managing events in the hospitality is big business. Students will explore the key business concepts behind event management in the hospitality industry including planning, coordination, execution and measurement of event success. Students will be assigned to work with a hospitality company to provide assistance with an actual event or event management related challenge."
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3.00 Credits
This course will focus on day-to-day operations, addressing such issues as planning and scheduling, transportion and control of customers, layout and location of facilities, inventory management, reservation and pricing systems, quality and customer satisfaction, decision-making techniques, and process control and improvement.
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3.00 Credits
Products and services in the hospitality industry are remarkably similar. There are differences in quality and packaging but at the most basic level, a room is a room and a meal is a meal. It is People and Processes that create a competitive advantage in hospitality companies, to a much greater extent than in other industries. In this course, you will learn how to lead your team to achieve above average performance. From the perspective of operations management, we will examine best practices in selection, training, performance management, recognition and compensation of hourly and salaried team members. From the same perspective of an operations manager, we will examine basic approaches to process improvement which will promote the maximum performance of your team.
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