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Course Criteria
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Your success in the writing game will be determined by the amount of credibility publishers attach to you and your work. This course, taught by a published author, will help you gain that credibility. You'll discover powerful shortcuts most other writers still haven't learned after many years of trying to get published. If you really want to be a writer, this step-by-step course will give you all the tools you need to get published - again and again and again.
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Good grant writing consultants are always in demand. Learn how you can use a basic knowledge of grant proposal writing to become an expert in the red-hot grant consulting field. This is one field where your creative writing skills can touch thousands of people and literally make a difference in their quality of life.
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The goal of Effective Selling is not to teach you how to make a sale today, but to help you discover how you can easily convert a potential customer into a long-term asset. Effective Selling will help you lay the groundwork for repeat business and your future success. In sales, there are no quick fixes. However, with the knowledge, planning skills, communication techniques, and the understanding of human nature that you will gain from this course, your sales will grow as if by magic.
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Learn how to be an effective manager or supervisor. Master the basics of business and organizations, learn the people skills required to motivate and delegate, and learn tools for solving problems and resolving conflicts.
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Learn how to be an effective manager or supervisor. Master the basics of communicating effectively, and learn tools for developing your own interpersonal skills.
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The ultimate success of your business depends almost entirely on your ability to find the right people to accomplish your business objectives. This course will provide you with useful techniques that you can put to immediate use to hire the best people for your oganization. Under the guidance of a patient and experienced expert in human resources, you'll gain practical methodology for recruitment and retention.
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Develop new skills in identifying and satisfying customer needs, and become an indispensable asset to any organization. In this six-week online course, an experienced instructor will help you discover the best methods for measuring customer service and for applying the principles of customer behavior to your business. You'll become proficient with key customer service concepts, including target marketing, market segmentation, the marketing mix, and quality function deployment. You'll be able to differentiate between industrial and consumer marketing, and you'll know how to support new product introductions, satisfy international customers, work in a call center, and minimize customer complaints.
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Stress and control are inversely proportional. The more control you have, the less stress you experience. The key to managing stress is to learn what you can control. In this highly experiential course, you'll learn to recognize how your mind and body react when you are under stress. You'll then learn a variety of fun and easy-to-learn exercises you can use to regain control of your mind and body so that you can shift from worry and anxiety into joy and peace.
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Use more Macintosh more efficiently and increase your productivity by learning dozens of tips, tricks, and shortcuts involving the Operating System, Keyboard, Desktop Navigation, the Internet, Editing Text, Fonts, Special Characters, Maintenance, Viruses, Keyboards, Monitors, Disks, Sounds and more.
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Create your own home office or small office network using Windows XP. Slash expenses and improve efficiency by learning how to share printers, Internet connections, drives and documents. You'll learn what hardware you will need, how to configure Windows XP to run your small network, how to configure printers and other peripherals, and how to manage and maintain your network and keep it secure.
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