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  • MD 254: Service Operations Management

    3.00 Credits
    Boston College

    This course will focus on aspects involved in the management of service operations within the "pure" service sector (financial service, retail, transportation, travel and tourism, government, etc.) and within the service functions of manufacturing (after-sales support, financing, etc.). After an introductory section to provide an overview of the role of services in the economy and within the functioning of various enterprises (to include government, not-for-profits, etc.), the following topics will be explored: design and delivery of services, measurement for productivity and quality, managing capacity and demand, quality management, redesign of service delivery processes, management of technology, and managing human resources.
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  • MD 255: Managing Projects

    3.00 Credits
    Boston College

    This course takes a holistic approach to planning, organizing, and controlling projects. It looks at how projects are uniquely suited to support an organization's strategy in a fast-paced business environment. Topics include project life cycle, algorithms and statistical concepts underlying network planning models, managing risk and resource allocation. Microsoft Project will be used as to support the planning and monitoring phases of project management. The conceptual part of this course is framed with an eye to the behavioral realities a manager faces and the psychology of managing project teams.
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  • MD 265: Globalization, Culture and Ethics

    3.00 Credits
    Boston College

    This course helps students learn how to manage responsibly across different countries and cultures. The spread of capitalism and expansion of markets around the globe provoke challenging questions about socially responsible management. Managers must decide whether strategies and ethical principles that make sense in one culture can be applied to others. Central to the course will be the difficult choice between adapting to prevailing cultural norms or initiating a cultural/moral transformation. The course considers a number of cases set in different cultural contexts. There are selected readings about the beliefs, ideals, and values at the core of these different cultures.
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  • MD 270: Special Topics:Ethics of Risk

    3.00 Credits
    Boston College

    The concept of risk is one that is rooted in Renaissance lifestyles in which autonomous agents such as bankers, merchants, tradesmen and sailors ventured upon lucrative but dangerous enterprises. Hence, the concept of risk combines two inseparable elements: Risk = Venture + Danger. The goal of this course is to examine the role that this dual nature of risk plays in economic and business decision making.
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  • MD 299: Independent Study

    3.00 Credits
    Boston College

    The student works under the direction of an individual professor.
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  • MD 330: Special Topics:Business Creation

    3.00 Credits
    Boston College

    Are you a budding entrepreneur? Are you interested in starting and building a business? This course looks at business creation from the viewpoint of founders, investors, and the market. In the process each student creates and develops a business plan as part of a team. The instructor has founded and been a senior executive at several high-tech businesses.
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  • MD 375: Operations Strategy and Consulting

    3.00 Credits
    Boston College

    This course examines concepts, principles, and techniques for formulating, implementing, and evaluating operations strategy. It links strategic and tactical operational decisions to creation of a competitive advantage. Topics include operations strategy content and process, service operations, capacity and facilities strategy, supply chain management, process design and technology choice, and quality and productivity improvement. Case studies are used to illustrate concepts covered in the course. In collaboration with a consulting firm, students also learn how to develop and deliver a consulting presentation. These skills are applied to a mock consulting project.
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  • MD 384: Applied Statistics

    3.00 Credits
    Boston College

    This course is an introduction to the theory and the use of linear statistical models particularly as they are applied to the analysis of data for forecasting and experimental analysis.
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  • MD 604: Management Science

    3.00 Credits
    Boston College

    Covers the most frequently used quantitative tools of management: linear programming, integer programming, network models, multiple objective and goal programming, nonlinear programming, dynamic programming, inventory models, queuing models, Markov chains, game theory, decision theory, and decision trees.
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  • MD 605: Simulation Methods

    3.00 Credits
    Boston College

    This course is an introduction to building computer models of decision making systems. Students will be required to design and program a model of their choice. Specific computer languages used for simulation modeling will be discussed as well as the statistical concepts necessary for constructing such models. Application will be presented from a variety of disciplines.
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