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Course Criteria
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1.00 Credits
1 credit hour Students will learn exemplary customer service tactics used by professionals in all types of organizations, reflecting current concepts and tips, strategies for reaching company goals, dealing with problems and complaints, winning back customers, and creating loyal customers. Emphasis is on the importance of effective communication and collaboration techniques using customer-focused activities. (Prerequisite: BUS 125).
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3.00 Credits
3 credit hours Students will learn the importance of communication and various styles of business required in today's business world. (Prerequisites: BUS 123, BUS 124, and BUS 125).
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3.00 Credits
3 credit hours This course is designed for students to demonstrate advanced skills in Microsoft Word, Excel, Access and PowerPoint. Students will prepare, by hands-on computer projects relating to particular objectives of specific Microsoft software, to pass two (2) MCAS Certification exams. (Prerequisites: BUS 103, BAT 123, BUS 125 and BUS 229).
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2.00 Credits
2 credit hours Students will extend and apply their knowledge of accounting by using computer software such as QuickBooks. Students will participate in hands-on activities in QuickBooks to maintain a general ledger, track vendor, customer, and inventory activities, process payroll for company employees, prepare bank reconciliation's, track time for employees and jobs, customize the appearance of reports and invoices, view graphs, export information into Excel and Word, and utilize the memorizing features of QuickBooks. (Prerequisites: BUS 113 and BUS 233).
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2.00 Credits
2 credit hours This course is designed for students to demonstrate advanced skills in Microsoft Word. Students will prepare, by hands-on computer projects relating to particular objectives of Microsoft Word core and advanced objectives, to pass the expert Word MCAS Certification exam. (Pre-requisite: BUS 125).
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2.00 Credits
2 credit hours This course is designed for students to demonstrate advanced skills in Microsoft Excel. Students will prepare, by hands-on computer projects relating to particular objectives of Microsoft Excel core and advanced objectives, to pass the expert Excel MCAS Certification exam.
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2.00 Credits
2 credit hours This course is designed for students to demonstrate skills in Microsoft Access. Students will prepare, by hands-on computer projects relating to particular objectives of Microsoft Access core objectives, to pass the Access MCAS Certification exam. (Pre-requisite: BUS 229).
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2.00 Credits
2 credit hours This course is designed for students to demonstrate skills in Microsoft PowerPoint. Students will prepare, by hands-on computer projects relating to particular objectives of Microsoft PowerPoint core objectives, to pass the PowerPoint MCAS Certification exam. (Pre-requisite: BUS 103).
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3.00 Credits
3 credit hours Students will learn medical transcription skills in a beginning course. Students will practice physician dictation by becoming familiar with basic medical reports, and will use the appropriate format for transcribing reports. Students will learn related medical terminology, their roots, and abbreviations. Students will learn specialized rules of grammar and punctuation peculiar to dictated medical reports. Students will be exposed to many dictating variables in style and punctuation as well as genuine distractions of hospital noises and voices. (Prerequisite: BUS 123).
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3.00 Credits
3 credit hours Students will apply concepts learned in Accounting I and apply advanced accounting principles by using Excel software. Types of business operations include merchandising, partnerships, manufacturing, and not-for-profit. (Prerequisites: BAT 123 and BUS 123).
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