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Course Criteria
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5.00 Credits
(5 credit/6 contact hours) This course focuses on communication, supervision, and organizations in the age of technology. It builds on the basic computer skills introduced in SCT 100 using computer-based technology to develop skills in applying information technology. The student will create written, verbal, and electronic communication applied to supervisory functions in the work place. Topics include: word processing applications; spreadsheet applications; database applications, presentation technology and applications, graphical interface applications, interpersonal communications; organizational communications; applications come from communications, human resource management, and general business Prerequisites: SCT 100 . Corequisites: None. Spring 2009 Course Availability
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5.00 Credits
(5 credit/5 contact hours) Develops a working knowledge of managing a retail business from a variety of perspectives with an emphasis on store management. The emphasis is on contemporary issues in retailing, particularly the process of supervising customer service and dealing with the changing demographics of retailing. An application focus on the use of information technologies, the internet, and electronic retailing is intended to give the student hands-on experience in retail management. Topics include: strategic retail management; store, non-store, and nontraditional retailing; retail human resource management; developing a customer-focused service strategy; managing customer service; retail operations and financial management; merchandise management; buying and inventory management; global, cataloging, and electronic retail management, information technology applications in retailing. Prerequisites: None. Corequisites: None. Spring 2009 Course Availability
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5.00 Credits
(5 credit/5 contact hours) This course familiarizes the student with those factors that influence management, which are in addition to those covered in management program courses. Topics include: ethical management, individual behavior, group behavior, employee protective laws, and techniques of public speaking. Prerequisites: None. Corequisites: None. Spring 2009 Course Availability
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5.00 Credits
(5 credit/5 contact hours) This course familiarizes the student with those factors that influence management, which are in addition to those covered in management program courses. Topics include: ethical management, individual behavior, group behavior, employee protective laws, and techniques of public speaking. Prerequisites: None. Corequisites: None. Spring 2009 Course Availability
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5.00 Credits
(5 credit/5 contact hours) Provides a basic understanding of project management functions and processes. Topics include: team selection and management; project planning, definition and scheduling of tasks; resource negotiation, allocation, and leveling; project control, monitoring, and reporting; computer tools for project planning and scheduling; managing complex relationships between project team and other organizations; critical path methodology; and total quality management. Prerequisites: None. Corequisites: None. Spring 2009 Course Availability
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5.00 Credits
(5 credit/5 contact hours) This course focuses on communication, supervision, and organizations in the age of technology. It builds on the basic computer skills introduced in SCT 100 using computer-based technology to develop skills in applying information technology. The student will create written, verbal, and electronic communication applied to supervisory functions in the work place. Topics include: internet applications, word processing applications; spreadsheet applications; database applications; presentation technology and applications; graphical interface applications; interpersonal communications; group communications and team building; organizational communications; and global, intercultural, and ethical issues in communicating. Prerequisites: None. Corequisites: None. Spring 2009 Course Availability
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5.00 Credits
(5 credit/5 contact hours) This course focuses on supervision in the service sector with special emphasis on team building, quality management, and developing a customer focus. The challenge of providing world-class customer service is addressed through sections on principles of service industry supervision, career development, problem solving, stress management, and conflict resolution. Topics include: principles of service industry supervision, team building, customer service operations, TQM in a service environment, business software applications, communication in the service sector, introduction to information systems, selling principles and sales management, retail management, and legal issues in the service sector. Prerequisites: None. Corequisites: None. Spring 2009 Course Availability
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5.00 Credits
(5 credit/5 contact hours) Familiarizes the student with the principles and methods of Total Quality Management (TQM). Topics include: the history of quality control, quality control leaders, quality tools, TQM implementation, team building for TQM, and future quality trends Prerequisites: MAT 111 MAT 191 . Corequisites: None. Spring 2009 Course Availability
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5.00 Credits
(5 credit/5 contact hours) Provides students with knowledge and skills necessary for a manager or entrepreneur to develop and implement a business plan. Topics include: business/community compatibility, introduction to cash flow and break even analysis, development of product/service idea,determination of market feasibility, determination of financial feasibility, development of marketing strategy, development of operations outline, and application of financial concepts. Prerequisites: None. Corequisites: None. Spring 2009 Course Availability
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5.00 Credits
(5 credit/7 contact hours) Introduces the vocabulary, sentence structure and conversational skills needed to communicate in Spanish with co-workers in a business setting. Topics include the following: parts of speech, vocabulary, sentence structure, and common phrases in the workplace. Prerequisites: None. Corequisites: None. Spring 2009 Course Availability
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