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Course Criteria
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3.00 Credits
3 class hours 3 Credits A study of the principles and concepts of the organization and development of people within a business enterprise. Topics include methods of planning, organizing, directing, leading and motivating employees.
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3.00 Credits
A course structured to provide exposure to the world of work, giving the student an opportunity to utilize skills learned in the classroom in a "hands on" setting
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3.00 Credits
This is an introduction to the management process emphasizing planning and strategy, organizational theory and structure, and organizational behavior, direction and control including ledarship, motivation, team building, management information systems and current managerial issues such as total quality management, multicultural impact and ethical management.
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3.00 Credits
Management functions and processes as applied to organizations and to individuals in organizations. Topics to be covered include strategy, job and organization design, ethical and social responsibility, diversity, global influences, leadership, motivations, human resource management, and organizational change. Emerging managerial issues will be introduced.
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3.00 Credits
No course description available.
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3.00 Credits
managerial issues will be introduced. associated with the planning, production and distribution of goods and services. This course surveys operating decisions and practices in both manufacturing and service oriented firms. While no attempt is made to cover any particular area in depth, standard terms and concepts required to communicate effectively with operating personnel are introduced. Emphasis is placed on the systems approach to the efficient allocation of resources within the firm, as well as the chalanges of managing people, equipment, and materials to achieve organizational objectives.
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3.00 Credits
MGMT 3320 Operations Management 3 class hours, 3 credits Traditional, total quality, just-in-time, best cost, capacity and constraints management philosophies applied to manufacturing and services. Operations management is the integration of these philosophies and takes a systems perspective to long and short-range planning, scheduling, executing, controlling and measuring operations and related functions in providing effective businesses processes to achieve organizational goals. Topics covered include TQM, continuous improvement, statistical process control, six SIGMA, MRP, JIT, and project management techniques like GANTT and PERT.
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3.00 Credits
Concepts, strategies, and practices related to demand management, procurement and manufacturing, inventory, transportation infrastructure and operations, warehousing, packaging, material handling and distribution.
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3.00 Credits
This course addresses the legal and ethical implications of an increasingly comples business world. Covers methods for analyzing and applying personal values, recognizing organizational, environmental, and legal forces that influence ethical behavior, and heightening the student's abilities to recognize legal and ethical issues and engage in effective moral debate in a business setting.
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3.00 Credits
The student examines the issues and strategies of the hospitality industry. The concept of service and linkages to the functional areas of marketing, operations and human resources of hospitality businesses will be discussed. Different strategies for planning and implementing effective cuatomer service will be covered including Six Sigma and utilizing Malcom Baldridge Quality for Excellence criteria in a variety of hospitality settings including hotels, restaurants, food service operations, convention and meeting facilitites, venues, and clubs.
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