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Course Criteria
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1.00 Credits
This course introduces basic business and office etiquette to be successful in today's workplace. Areas of discussion are: business etiquette the basics, corporate dress, and presentation, interacting with people, office etiquette, meetings, dining etiquette, drinking and eating etiquette, international customs and table manners, and other dos and don'ts. 18 lecture hours.
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1.00 Credits
This course introduces teamwork skills including: working in a team, essential elements of a team, how to be a good team player, how to participate in efficient team meetings, and team development. 18 lecture hours.
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1.00 Credits
This course will introduce basic customer relations skills including: customer service versus customer relations, employee responsibilities in customer relations, communications skills, telephone expertise, integrating new technologies, maximizing feedback channels, handling customer complaints, and incorporating public relations and marketing. 18 lecture hours.
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1.00 Credits
This course introduces basic leadership skills including: leadership dynamics, leadership responsibilities, leadership development, communication for leaders, leaders professional image, organizational management, strategic planning, and leader as a supervisor. 18 lecture hours.
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1.00 Credits
This course will introduce basic concepts to researching careers, networking, job searching preparation for change and accepting the job offer. 18 lecture hours.
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1.00 Credits
This course provides an overview of the professional image which can have a profound effect on career advancement of the individual. Areas of discussions are: professional image, professional appearance, professional dress, wardrobe management, manners and etiquette for the professional, personal behavior, communicating professionally, and professional image development. 18 lecture hours.
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1.00 Credits
This course provides you with the elements needed to prepare for interviewing in today's businesses. Topics include: The Interview – what is and is not appropriate, frequently asked questions during the interviewing process, interviewing styles, strategies for planning and preparing, strategies for impressing and expressing throughout the interview process, strategies for handling tough questions/obstacles, strategies for assessing, critiquing, evaluating, and negotiating the deal. This course may be taken two times. 18 lecture hours.
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2.00 Credits
An overview of Electronic Commerce for Business. Topics include: definition of Electronic Commerce, interface design and web site promotion, building an electronic commerce store, electronic security, electronic payment systems, and careers in electronic commerce. This course may be taken two times. 36 lecture hours, 18 lab hours.
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2.00 Credits
An introduction to a scheduling and organizing program. Topics include creating and editing a calendar, contacts, task list, journal, notes, synchronizing personal digital assistant, and communicating with an electronic mail system. 36 lecture hours.
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3.00 Credits
Strongly recommended: READ 099 if required by reading placement exam or if required by reading level. This course introduces skills and techniques fundamental to touch keyboarding on a microcomputer. This course also introduces document processing of letters, memorandums, reports and tables and is open to students with no previous keying experience. 54 lecture hours, 36 lab hours.
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