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Course Criteria
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3.00 Credits
3 cr, 3 lec Examines the role and responsibilities of employees in building quality guest relationships that create customer satisfaction as well as exploring the functions of customer service employees in hospitality businesses.
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3.00 Credits
3 cr, 3 lec Acquaints the student with the housekeeping and technical areas of building maintenance in the hospitality industry with emphasis on support systems and energy conservation. Principles of management including planning, staffing, organizing, delegating, and evaluating as they apply to the housekeeping and engineering departments of a property will be discussed.
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3.00 Credits
Chemistry, and Biology 3 cr, 3 lec Basic mathematics, chemistry, and biology essential for water treatment operations. COREQ: Students must be employed in the field of water treatment.
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3.00 Credits
3 cr, 3 lec Introduction to general theory, process, and equipment for reverse osmosis water treatment system. PRE: IWT 145 COREQ: Students must be employed in the field of water treatment.
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3.00 Credits
3 cr, 3 lec Introduction to initial troubleshooting skills required to effectively operate and maintain a reverse osmosis water treatment system. PRE: IWT 146 COREQ: Students must be employed in the field of water treatment.
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3.00 Credits
3 cr, 3 lec The study of various parameters of high purity water related to ion exchange. PRE: IWT 147 COREQ: Students must be employed in the field of water treatment.
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3.00 Credits
3 cr, 3 lec Operations and regeneration of single-bed and dual-bed. Includes the study of sodium, chloride, hydrogen, and hydroxide cycles. PRE: IWT 160 COREQ: Students must be employed in the field of water treatment.
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3.00 Credits
3 cr, 3 lec The principles of operating post ion exchange equipment, ultraviolet irradiation units, final filters, minimization of dead legs, and periodic disinfecting of high purity water. PRE: IWT 161 COREQ: Students must be employed in the field of water treatment.
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3.00 Credits
3 cr, 3 lec Operating, monitoring, and troubleshooting of reverse osmosis pretreatment equipment. Includes multimedia filters, activated carbon beds, and the prevention of scaling, fouling, and chemical attack. PRE: IWT 162 COREQ: Students must be employed in the field of water treatment.
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3.00 Credits
3 cr, 3 lec Interpretation of a water analysis report; calculation of the scaling potential for reverse osmosis units, and use of scaling compounds, scale inhibitors, and acid dosages. PRE: IWT 255 COREQ: Students must be employed in the field of water treatment.
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