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Course Criteria
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3.00 Credits
Poker 3 cr, 3 lec An introductory course describing the basic rules and fundamentals of casino poker games including stud games, (flop) Hold'em -Omaha games, and other casino poker games. Eighty hours of hands-on practice and instruction with casino tables and equipment.
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3.00 Credits
3 cr, 3 lec Overview of casino bingo and keno operations with focus on game rules and regulations, department personnel, and internal reporting procedures.
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3.00 Credits
3 cr, 3 lec Examines the role and responsibilities of employees in building quality guest relationships that create customer satisfaction as well as exploring the functions of customer service employees in hospitality businesses.
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3.00 Credits
Poker 3 cr, 3 lec Focus on advanced level of poker dealing skills. Emphasis on customer service and game protection. Hands on practice with casino equipment. PRE: CAM 110
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3.00 Credits
3 cr, 3 lec Introduction to basic slots management focusing on departmental responsibilities and operating procedures. Emphasis on supervising slot shift managers, mechanics, floor persons, change persons, booth cashiers, carousel attendants, and coin room managers. Deals with slot drop, count room, jackpot fills, and credits.
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3.00 Credits
3 cr, 3 lec An overview of the history and development of the gaming industry, emphasis on management of casino operations.
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3.00 Credits
3 cr, 3 lec Advanced study of slots department management procedures and techniques with emphasis on slot floor planning, machine mix, marketing and promotions, detection of slot scams, and improving productivity. PRE: CAM 220
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3.00 Credits
3 cr, 3 lec Focuses on operations within the casino cashier's cage. Reviews basic cage procedures with emphasis on management controls and monetary regulations affecting the gaming industry. Stresses customer service, reporting requirements and accountability.
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3.00 Credits
3 cr, 3 lec In-depth examination of the various methods used to protect casino table games. Reviews blackjack, baccarat, poker, craps, and roulette and examines possible ways that cheating can occur. Included are methods of detection and internal controls used by the casino. PRE: CAM 102
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3.00 Credits
1 ? C5 cr, Open Entry The first experience in Cooperative Education allows students to apply entry level skills gained in a real world situation.
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