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Course Criteria
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3.00 Credits
The Applied Quality Management course provides students with the knowledge and techniques required to improve product quality and process efficiency by identifying and measuring production process variability, which, if not successfully addressed, leads to inconsistent product quality, costly wastage, nonstandardization, and other reliability and productivity problems. This course introduces basic quality management concepts and definitions and builds on that knowledge to explore Statistical Process Control (SPC) based quality improvement techniques as a means to diagnose, reduce, and eliminate causes of variation and to assist in process improvement, production control, production planning, and decision making. A brief review of the fundamentals of statistics and probability and their applications in quality management is provided, and various measurement and control techniques - for example, charts for variables and attributes, are presented.
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3.00 Credits
This course is designed to explore the field of human performance improvement and focuses on the concepts and principles of human performance technology, human performance technology models, training needs assessment, and knowledge management. Other topics include performance improvement interventions, such as behavioral and job task analysis, work redesign, performance management and coaching, and instructional strategies to improve workplace performance.
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3.00 Credits
Advanced Quality Analysis course will explore the most up-to-date quality methods, research, and tools that companies need to succeed in today's challenging environment. Students will explore today's quality management landscape and the universal applications, procedures, techniques, and strategies used in attaining superior and sustainable business results through quality.
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3.00 Credits
This course introduces project management from the standpoint of a manager who must organize, plan, implement, and control tasks to achieve an organization's schedule, budget, and performance objectives. Tools and concepts such as project charter, scope statement, work breakdown structure, project estimating, and scheduling methodologies are studied. Students will practice with Microsoft Project software to be able to manage a project from start to deployment. What is a project? How is it managed? What is the best approach? This course will answer those questions and many more. This is an opportunity to learn the project management fundamentals that can guide a project through a maze of challenges to successful completion. Successful projects do not occur by luck or by chance. In fact, many projects do not achieve their organization's goals.
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3.00 Credits
This course provides an overview of the most successful strategies and approaches for achieving performance improvement in technology-based organizations, using the latest research findings and examples of high performing technology organizations. Topics covered include organizational capabilities in managing costs and productivity, performance measurement, leadership system for high performance, enhanced quality in products and services, employee engagement, and enhanced customer engagement and satisfaction as well as performance capabilities (such as organizational values, adaptability, flexibility, agility, responsiveness, and decisiveness) that enable organizations to anticipate and respond to change. The Baldrige Criteria for Performance Excellence are examined as assessment tools for achieving desired organizational capabilities. Discussion also covers specific approaches that contribute to high performance and organizational effectiveness, such as customer relationship management, supply chain management, Six Sigma, lean methodologies, and other process improvement tools. Successful applications of these strategies and approaches are illustrated through practical applications.
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3.00 Credits
This course examines the relationship between sustainable growth, innovation, and the commercialization process. Particular emphasis is placed on how to drive profitable innovation through a dynamic process of constantly creating new business models, improving customer experiences, opening new markets, and commercializing or launching new products. Students will research innovative technologies; identify processes that transform technology innovations, research, and results from the laboratory to the real marketplace; determine their commercialization potential; and discuss different types of legal protection.
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3.00 Credits
Regardless of the size and purpose of the organization and the level of technology involved, people are the common denominator when managing in an information-based global economy. Success or failure hinges on the ability to attract, develop, retain, and motivate a diverse array of appropriately-skilled employees. The purpose of this course is to help students appreciate the value of effective management of people in technology-based organizations as well as to provide the approaches, tools, and methods for doing so. The course will aid students in influencing performance in technological organizations by showing the linkages between contemporary organizational behavior theories and their application. The course has a pragmatic perspective, and the theory-practice link relies on real-life examples, current events, and case studies. Students will both understand organizational behavior concepts and be able to apply them to technology-based organizations. The course focuses on three levels of managing behavior in organizations: managing individual employees; managing groups and relationships effectively; and managing behavior across the organization. In addition, the course will cover emerging organizational behavior topics facing technology-based organizations, such as managing a global workforce, virtual organizations and teams, motivating for creativity/innovation, designing high performance work systems, developing learning organizations, self-efficacy, transformational leadership, work-life balance, the linkage of motivation theory to practice, creating a culture for high performance, and change management.
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3.00 Credits
Decisions on large and small programs, whether in government or industry, always have a financial component and financial impacts. This course will provide students with an understanding of the financial aspects of decision making. The focus will be on the application of cost estimates and cost benefit analyses to program and financial management, budget preparation and justification, the understanding and use of financial statements, and program control. In addition, the course will help participants to become informed consumers of cost estimates and cost benefit analyses. Being informed includes evaluating the strengths and weaknesses of the cost-benefit analysis approach as well as the role of risk and uncertainty, comprehending sensitivity analysis, and knowing the right questions to ask when the individual is the recipient of a cost-benefit analysis.
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6.00 Credits
The Master Project in Applied Science and Technology is designed to provide a guided in-depth experience in defining, measuring, analyzing, improving, and controlling a significant opportunity or challenge relevant to the learner's applied science or technology workplace or profession. The learner will be expected to acquire knowledge, apply real-life experience, and conduct research to make recommendations that are based upon solid data and benchmarking.
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3.00 Credits
A World of Art is an art appreciation course that covers the sweep of Western art from its earliest sources to its most recent developments. The course covers a range of media that have defined visual art over time: painting and sculpture; architecture and decorative arts; photography and drawing; mixed media; and assemblage and installation art. This course demonstrates ways that the visual arts have echoed the human experience across the ages. A key theme is the way that art reflects both continuity with previous tradition and transformation as artists continually create something new. Course content is drawn from the Teaching Company's ""Art Across the Ages"" course by Professor Ori Z. Soltes.
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