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Course Criteria
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3.00 Credits
This course provides a foundation in healthcare law and how it can be used to improve the quality of healthcare delivered. Topics include tort law, medical personnel, information management, patient consent, legal reporting, patient rights, management of healthcare data, ethics, AIDS, and end of life issues. Emphasis is placed on establishing foundational knowledge of the different aspects of the legal system as it pertains specifically to healthcare. This includes understanding historical implications that shape the legal system as we know it today. This course will also strive to understand the responsibility to protect the needs of the uninsured and those who face barriers to quality care.
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3.00 Credits
Principles of Healthcare Management presents the foundation principles and dynamics of healthcare management, the healthcare system, and basic concepts and skills in administration. Students will analyze the institutional, social, and political forces in the field of healthcare, and topics include fundamentals of management in modern healthcare. This course is an introduction for students to the healthcare stakeholders in a variety of settings as well as key health and medical terms. Students will examine professional behaviors, such as setting goals and managing time, as well as the attitudes and motivation required for success as a healthcare manager.
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3.00 Credits
The rapidly evolving healthcare system presents the healthcare administrator with complex challenges and risks. Healthcare administrators must be able to assess external and internal healthcare policies in order to improve organizational design and delivery of healthcare services. Healthcare Legal and Ethical Considerations focuses on the laws and regulations developed by policymakers that impact the healthcare organizations. Students review key laws that govern patient care delivery, employee relations, contracts, and fraud. Also examined are the ethical underpinnings and principles that healthcare organizations and administrators follow in the delivery of services to patients.
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3.00 Credits
Comparative Healthcare Systems examines the structure of healthcare systems in different countries. Students will compare the global health policy, administration, and practices of different countries, including how they use these concepts to balance their economic and health goals through health system reform, improvement, and modification. The course will include an exploration of emerging events, advances, reforms, and challenges in the delivery of healthcare around the world. For 21 countries, students will explore their geography and culture, examine the history of their health systems, and evaluate their cost, quality, access, and innovation.
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3.00 Credits
Healthcare Quality and Outcomes: Measurement and Management will focus on the evolving technologies and approaches used by healthcare providers to evaluate their performance and communicate their organizations' clinical, safety, and patient satisfaction outcomes to their stakeholders. The course will explore the key principles of quality management (measurement, assessment, and improvement) and will examine the evolution of quality management and the different ways that this process has evolved over recent decades. Topics will include new quality management regulations and standards, healthcare application of improvement models adopted from other industries, and different ways to manage the quality of population health improvement initiatives. By the end of the course, students will have developed a thorough appreciation of the current methods used by policymakers, researchers, payers, and healthcare providers to evaluate outcomes as well as those used by consumers to choose who and where they get medical care.
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3.00 Credits
In this course, students gain knowledge of economics principles such as cost, quality, and access as it relates to the healthcare environment. The principles of healthcare financial management, including accounting and finance, are vitally important to the viability and ongoing operations of all healthcare businesses and organizations. This course will explore the impact of healthcare policy on the costs and consequences of healthcare delivery and finance, so that students can better understand the impact of these proposed changes within healthcare policy. Topics include the relevance of economics in health and medical care, demand-side considerations, supply-side considerations, and public policy in medical care delivery. By the end of the course, students will have developed a thorough appreciation of the impact of healthcare policy on the costs and consequences of healthcare delivery and finance and its impact on the proposed changes in healthcare policy.
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3.00 Credits
This course provides students with the knowledge and skills they need to understand the current issues in human resources (HR) management as it relates to healthcare. Students will be exposed to key concepts, laws, and issues relating to HR management. Healthcare organizations constantly need to improve the quality of operations, streamline clinical delivery and support systems, and transform their HR management to achieve these ends. This course serves as a foundation for all aspects of HR planning and development in hospitals, long-term care centers, and outpatient settings. Students will explore the basic functions of HR; the cost of hiring, training, turnover, and credentialing; cultural competence and diversity; as well as the role of outside factors, such as state regulatory bodies, unions, and other stakeholders.
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3.00 Credits
This course presents the principles and dynamics of healthcare management, the healthcare system, and basic concepts and skills in administration. Students will analyze the institutional, social, and political forces in the field of healthcare and fundamentals of management in modern healthcare. This course introduces an overview of the healthcare stakeholders in a variety of settings as well as key health and medical terms. Students will also examine current trends in modern healthcare delivery.
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3.00 Credits
Students identify and describe components of the system, including patients, healthcare professionals, public and private third-party payers, regulators, reimbursement methods, and information technology. The roles of patients, physicians, hospitals, insurers, and pharmaceutical companies through the lens of the healthcare value chain. The interaction between the government and these different groups will also be covered using the most contemporary healthcare legislation as the backdrop.
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3.00 Credits
This course explores how healthcare organizations can create sustainable competitive advantage in a volatile, reimbursement driven industry. Topics include external and internal environmental analysis, strategy formulation, organizational design and control, and the impact of mergers and alliances on industry performance. This course also explores the theories, processes, and practical techniques of negotiation so that students can successfully negotiate and resolve disputes in a variety of situations including interpersonal and group settings. Emphasis is placed on understanding influence and conflict resolution strategies; identifying interests, issues, communication strategies, and positions of the parties involved; analyzing co-negotiators, their negotiation styles, and the negotiation situations; and managing the dynamics associated with most negotiations. The course will also discuss the role of motivation as a tool for the encouragement of growth and creativity. Practical skills are developed through the use of simulations and exercises.
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