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Course Criteria
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5.00 Credits
(Prerequisite: Provisional admission) Provides a student with an overview of the relationship of rank and file em ployees to management in business organizations. The nature of the workplace, the economic foundations of work organizations, and the history of the relationship between management and labor is examined. The course acquaints the student with the principles of developing positive relationships between management and labor within the context of the legal environment governing labor relations. Topics include: the nature of the American workplace; the economic history of business organizations, the historical roots of labor-management relations; adversarial and cooperative approaches to labor relations; the legal framework of labor relations; employee-employer rights; collective bargaining and union organizing pro cesses; union and nonunion grievance procedures; inter national labor relations; and the future of labor-management relations in a changing economy. Case studies, readings, and role-plays are used to stimulate workplace applications in labor relations.
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5.00 Credits
(Prerequisite: Provisional admission) Develops an under standing of how fostering employer/employee relationships in the work setting improves work performance. Develops legal counseling and disciplinary techniques to use in various workplace situations. Topics include: the defini tions of coaching, counseling, and discipline; importance of the coaching relationship; implementation of an effec tive counseling strategy; techniques of effective discipline; and performance evaluation techniques.
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5.00 Credits
(Prerequisite: Provisional admission) Addresses the chal lenges o( improving the performance and career potential of employees, while benefiting the student in their own preparation for success in the workplace. The focus is on both training and career and personal development. Shows the student how to recognize when training and development is needed and how to plan, design, and de liver an effective program of training for employees. Op portunities are provided for the student to develop their own career plans, assess their work-related skills, and practice a variety of skills desired by employers. Topics include: developing a philosophy of training; having sys- terns approach to training and development; the context of training; conducting a needs analysis; critical success factors for employees; learning principles; designing and implementing training plans; conducting and evaluating training; human resource life concepts, personal skill de velopment, applied knowledge and managing human resources. Course content is intended to help managers and supervisors deal with a dramatically changing work place being affected by technology changes, a more com petitive and global market place, corporate restructuring and the changing nature of work and the workforce. Top ics include: understanding the manager's job and work environment, building an effective organizational culture, leading, directing, and the application of authority, plan ning, decision-making, and problem-solving, human re source management, administrative management, organizing, and controlling.
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5.00 Credits
(Prerequisite: Provisional admission) This course is de signed to provide the student with an overview of the functions of business in the market system. The student will gain an understanding of the numerous decisions that must be made by managers and owners of businesses. Topics include: the market system, the role of supply and demand, financial management, legal issues in business, employee relations, ethics, and marketing.
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5.00 Credits
(Prerequisite: Provisional admission) Provides students with an overview of business ethics and ethical manage ment practices, with emphasis on the process of ethical decision-making and working through contemporary ethi cal dilemmas faced by business organizations, managers and employees. The course is intended to demonstrate to the students how ethics can be integrated into strategic business decisions and can be applied to their own careers. The course uses a case study approach to encourage the student in developing analytical, problem-solving, critical thinking and decision-making skills. Topics include: an overview of business ethics; moral development and moral reasoning; personal values, rights, and responsibilities; frameworks for ethical decision-making in business; justice and economic distribution corporations and social respon sibility; corporate codes of ethics and effective ethics pro grams; business and society; consumers and the environ ment; ethical issues in the workplace; business ethics in a global and multicultural environment; business ethics in cyberspace; and business ethics and the rule of law.
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5.00 Credits
(Pre/Corequesite: Provisional admission, SCT 100) This course focuses on communication, supervision, and organi zations in the age of technology. It builds on the basic computer skills introduced in SCT 100 using computer-based technology to develop skills in applying information technology. The student will create written, verbal, and electronic communication applied to supervisory functions in the work place. Topics include: word processing applica tions; spreadsheet applications; database applications, presentation technology and applications, graphical inter face applications, interpersonal communications; organiza tional communications; applications come from communi cations, human resource management, and general business.
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5.00 Credits
(Prerequisite: Provisional admission) Develops a working knowledge of managing a retail business from a variety of perspectives with an emphasis on store management. The emphasis is on contemporary issues in retailing, particu larly the process of supervising customer service and deal ing with the changing demographics of retailing. An application focus on the use of information technologies, the internet, and electronic retailing is intended to give the student hands-on experience in retail management. Topics include: strategic retail management; store, non-store, and nontraditional retailing; retail human resource management; developing a customer-focused service strat egy; managing customer service; retail operations and financial management; merchandise management; buying and inventory management global, cataloging, and elec tronic retail management, information technology applica tions in retailing.
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5.00 Credits
(Prerequisite: Provisional admission) Provides students with knowledge and skills necessary for a manager or entrepreneur to develop and implement a business plan. Topics include: business/community compatibility, intro duction to cash flow and break even analysis, development of product/service idea, determination of market feasibility, determination of financial feasibility, development of mar ket strategy, development of operations outline, and appli cation of financial concepts.
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5.00 Credits
(Prerequisite: Provisional admission) Introduces the essen tials of starting, managing, and growing a small business. Topics include: the role of the entrepreneur, pricing, adver tising, financing, layout of facilities, inventory control, staffing, purchasing, vendor selection, and relevant laws affecting small business.
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5.00 Credits
(Prerequisite: Provisional admission) This business and public administration management course provides stu dents with theoretical and practical knowledge of the design and implementation of effective compensation and benefits programs.
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