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CCSS 1006: Certified Customer Service Specialist
0.00 - 3.00 Credits
Bainbridge College
This course focuses on five customer service skills including service industry business environments, customer contact skills, computer skills for customer service, business skills for the customer service environment, and personal effectiveness in customer service. Topics include life long learning, work ethics, work teams, principles of quality service, information sharing skills, telephone skills, diversity awareness, managing difficult courses, basic computer skills including credit card processing, business writing, business math, change in the workplace, positive image at work, mental and physical health. This course is equivalent to CCSS 1002 and CCSS 1004.
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CCSS 1007: Business Skills for the Customer Service Environment
2.00 Credits
Bainbridge College
This course focuses on business writing, business math, and managing changes in the workplace. A problem-solving model is presented that illustrates how to manage multiple tasks and priorities.
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CCSS 1009: Personal Effectiveness in Customer Service
2.00 Credits
Bainbridge College
This course focuses on maintaining a positive image at work and maintaining optimal mental and physical health. Job search skills are discussed and practiced.
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CHEM 1100: Introductory Chemistry
3.00 Credits
Bainbridge College
This one-semester course covers some basic concepts and applications of chemistry for the non-science majors. There is no laboratory component.
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CHEM 1100 - Introductory Chemistry
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CHEM 1211L: Principles of Chemistry I Laboratory
1.00 Credits
Bainbridge College
Co-requisite: CHEM 1211 This laboratory experience are linked to the content in CHEM 1211. Students may use this section with CHEM 1211 to fulfill part or all of the Laboratory Science requirement in Area D.
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CHEM 1212: Principles of Chemistry II
3.00 Credits
Bainbridge College
Prerequisite: CHEM 1211 This second course in a two-semester sequence covers the fundamental principles and applications of chemistry for science majors. Laboratory exercises are required as part of this course.
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CHEM 1212L: Principles of Chemistry II Lab
1.00 Credits
Bainbridge College
Prerequisite: CHEM 1212 These laboratory experiences are linked to the content in CHEM 1212. Students may use this section along with CHEM 1212 to fulfill part of or all of the Laboratory Science requirement in Area D.
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CHEM 2211: Organic Chemistry I
4.00 Credits
Bainbridge College
Prerequisite: CHEM 1211 This course is the first in a two semester sequence. Topics include a study of bonding in and reactions of saturated and unsaturated hydrocarbons, nucleophilic substitutions and elimination reaction mechanisms, free radical reactions, and stereochemistry. Laboratory exercises are required as part of this course.
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CHEM 2211 - Organic Chemistry I
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CHEM 2212: Organic Chemistry II
4.00 Credits
Bainbridge College
Prerequisite: CHEM 2211 This course is a continuation of CHEM 2211. Topics include aromaticity, electrophilic substitution mechanisms, functional group reactions including alcohols, phenols, ethers, aldehydes, ketones, carboxylic acids, and amines. Laboratory exercises are required as part of this course.
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CMFS 1001: Manufacturing Organizational Principles
2.00 Credits
Bainbridge College
This course introduces learners to the manufacturing industry. Topics include manufacturing processes, business principles, plant safety, and work ethics.
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