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Course Criteria
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3.00 Credits
Advise: ESLN 3500 and ABE 2074 Overview of office management and administrative management methods. Topics include principles, practices, and tools that link office activities into a coherent system; office automation; data processing; records management; and personnel responsibilities of the office manager.
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3.00 Credits
Advise: ESLN 3500 and ABE 2074 Equal opportunity in employment. Positive, affirmative action for removal of barriers. Planning and implementing a program of action.
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3.00 - 18.00 Credits
Advise: ESLN 3500; ABE 2074 Situational study of the managerial woman. Social, legal, and economic factors that caused inequality, and programs for change; selecting and assessing women for management positions; cultural bias and sex role stereotypes; motivation and preparation for success in management.
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3.00 Credits
The legal system as a resource for business and for the public. Topics include the law of contracts, business organization, agency, recognition of a legal situation, commercial law, labor law, civil and criminal law, and the attorney-client relationship.
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3.00 Credits
Advise: ESLN 3500; ABE 2074 Development of skill in using objectives to set priorities and to plan, organize, staff, direct, and control work programs. Topics include delegating responsibility, communicating, motivating employees, coaching and counseling, and evaluating performance.
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3.00 Credits
Advise: ESLN 3500; ABE 2074 Methods for training, developing, and evaluating employees. Topics include job analysis and description, written performance standards, motivation, communication, performance appraisal, and counseling.
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3.00 Credits
Techniques for effective time and caseload management and methods improvement. Topics include scheduling, planning, setting priorities, delegating, handling interruptions and crises, improving work methods, communicating, training, and enhancing teamwork for effective use of time.
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3.00 Credits
Decision making and problem solving as an integral part of managing. Topics include analytical tools and skills useful for individual and group decision-making; psychology and sociology of the decision process; techniques and action procedures; and strategies for problem-solving and for implementing decisions.
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3.00 Credits
Leadership as an influence process for accomplishing organizational goals. Topics include the leader viewed as cheerleader, enthusiast, nurturer, coach, and facilitator; the power base; the philosophy of leadership; leadership styles; task and people orientation; and situational leadership.
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3.00 Credits
Employee-management relations in the work environment. Topics include attitudes, status, morale; managing human resources; complaints and grievances; discipline; union-management relations; participation; improving productivity; and team-building.
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