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Course Criteria
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4.00 Credits
This course covers the fundamentals and advanced concepts of computer hardware and software. The course focuses on describing the internal components of a computer, assembling a computer system, installing an operating system, and troubleshooting common problems using system tools and diagnostic software. Additionally, this course will introduce students to administrative tools, networking, and security in preparation for advanced courses.
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3.00 Credits
This course covers the skills needed to effectively design, deploy, and manage virtual computers as well as supporting mobile devices. Students will utilize an industry-standard desktop client virtualization product that is currently being used in the IT industry. This course works with virtualization software in order to compare and contrast the features offered versus normal desktop clients. Course topics include the use of functions and utilities, the management of security options, and the deployment of both virtual computers and virtual networks. Course activities will also include the configuration, deployment, and support of a variety of mobile devices running on different OS platforms. Recommendation(s): CTSA 1001 with a grade of "C" or higher or concurrently enrolled or proof of current A+ certification or demonstrated, relevant work experience
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3.00 Credits
This course focuses on the skills needed to effectively manage and configure the Windows Operating System. Topics include how to use functions and utilities, manage user interface properties, manage hardware devices, and deploy the Windows Operating System across a variety of business environments. Course activities also involve the review of the macOS and Linux operating systems, comparing and contrasting to the Windows operating system. This course helps prepare students for professional certifications. Recommendation(s): CTSA 1001 with a grade of "C" or higher or concurrently enrolled or proof of current A+ certification or demonstrated, relevant work experience
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3.00 Credits
This course covers the skills needed to effectively manage the Microsoft Server operating system environment. The course addresses how to use functions and utilities, manage program properties, manage hardware devices, and install operating system and applications. This course helps to prepare students for professional certification. Recommendation(s): CTSA 1001 or concurrently enrolled or proof of current A+ certification or demonstrated, relevant work experience
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3.00 Credits
This course introduces the student to the Linux operating system. Topics include basic/intermediate commands, file/directory structure and management, file/directory security, redirection, pipes, variables and aliases. The course also covers the necessary core Linux concepts and practical usage in order to work effectively in this operating system environment. Recommendation(s): CTSA 1001 with a grade of "C" or higher or concurrently enrolled or proof of current A+ certification or demonstrated, relevant work experience.
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3.00 Credits
This course introduces the student to the Microsoft PowerShell scripting language. Topics include cmdlets, remoting, objects, wildcards, and variables. PowerShell programming (scripting) is covered in introductory and intermediate levels. In this class, students will study the necessary PowerShell scripting concepts and practical usage within the Microsoft operating system environment. Recommendation(s): CSTA 1013 or prior experience with Windows PowerShell and/or Windows Server.
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3.00 Credits
This course covers the administration tasks necessary to maintain a Windows Server operating system infrastructure. Topics include implementing server images, user and group management with Active Directory Domain Services (AD DS) and group policy, remote access and network policies, data security, monitoring and update management. This course will assist in preparing students for a professional certification in Windows Server operating system. Prerequisite(s): CTSA 1013 or Instructor Consent
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3.00 Credits
This course covers advanced configuration of services necessary to deploy, manage, and maintain a Windows Server infrastructure. Topics include advanced networking services, Active Directory Domain Services (AD DS), identity management, rights management, Federated services, network load balancing, failover clustering, business continuity and disaster recovery. This course will assist in preparing students for a professional certification in Windows Server operating system. Prerequisite(s): CTSA 1013 or Instructor Consent.
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3.00 Credits
This course covers the skills needed to effectively design, deploy, and manage a unified messaging solution through the application of Microsoft Office 365. This course teaches students to plan, deploy, use functions and utilities, manage security, and optimize the operations of Office 365. In addition, students will configure and manage Microsoft SharePoint services. Prerequisite(s): CTSA 1013 or Instructor Consent Recommendation(s): CTSA 2015 and CTSA 2017
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3.00 Credits
This course covers the skills needed to effectively assist enterprise computing clients. Topics include systems analysis and design, information technology terms and structures, tools and techniques, and user support processes. Course activities require the successful integration of technical knowledge into a customer-focused business environment. Recommendation(s): CTSA 1001 or concurrently enrolled or proof of current A+ certification or demonstrated, relevant work experience
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