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Course Criteria
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3.00 Credits
Cooperative work-study program between Accounting Department of Southeast Technical College and a business facility to allow the student an employment-like work experience. (Prerequisites: ACCT 1212 Computerized Accounting Applications & ACCT2211 Principles of Accounting II) (3 Credits: 0 lecture/0 lab/3 OJT)
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4.00 Credits
Cooperative work-study program between Accounting Department of Southeast Technical College and a business facility to allow the student an employment-like work experience. (Prerequisites: ACCT1212 Computerized Accounting Applications & ACCT2211 Principles of Accounting II) (4 Credits: 0 lecture/0 lab/4 OJT)
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2.00 Credits
This course covers utilization of word processing software to perform basic word processing applications. (Prerequisite: ADMS2410 Keyboarding I or concurrent enrollment) (2 Credits: 2 lecture/0 lab)
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3.00 Credits
This course provides the study and practice necessary to develop competence in using language effectively and appropriately in business communications. Emphasis is placed on providing a practical grasp of the principles of English usage and style that build the framework for effective business communication. This course develops basic writing techniques for use in composing memos, e-mail messages, and letters. (Prerequisite: Writing College Level Placement or ENGL0528) (3 Credits: 3 lecture/0 lab)
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3.00 Credits
This course provides an overview of procedures and theory for administrative support personnel. Students will identify the personal qualities, skills, and technical knowledge required of the administrative professional in today's business environment. The following topics will be explored: teamwork, managing stress, ethical behavior, customer service, technology etiquette, travel arrangements, and processing workplace mail. A summary of the job search process and preparing a resume is included. An overview of standard filing rules published by the Association of Records Managers and Administrators (ARMA) is incorporated through the use of a filing simulation kit. (Prerequisite or Concurrent: ADMS1417, or ADMS2410) (3 Credits: 3 lecture/0 lab)
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3.00 Credits
This course provides an introduction to customer service concepts and skills that are essential for professionals in today's business environment. Effective customer service techniques ranging from appropriately resolving customer complaints, exceeding customer expectations, and analyzing the impact of customer satisfaction will be studied. (Prerequisite: None) (3 Credits: 3 lecture/0 lab)
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2.00 Credits
An emphasis will be placed on learning transferrable skills such as effective written and verbal communication in the workplace; office efficiency via file management, ergonomics, and time management; and seeking assistance via the internet, software help menus, and editing/proofreading. Through the use of an office simulation, the student will perform tasks based on actual job situations that utilize the skills necessary to work in a computerized office as well as problem solving, decision making, and teamwork. The office simulation uses a variety of business application software including word processing, presentation graphics, e-mail, and the Internet. (Prerequisite or Concurrent: ADMS2410) (2 Credits: 1 lecture/1 lab)
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2.00 Credits
This course provides an introduction to Microsoft Publisher. Topics include creating and editing single-page and multi-page publications, using wizards, commercial printing considerations, editing text, colors, and graphic design objects, personal information sets, logos, the Pack and Go Wizard, plus using Publisher to create flyers, newsletters, brochures, logos, and calendars. Also included are topics covering business forms such as letterhead, business cards, envelopes, and labels with mail merge, business cards, invoices, fax covers, and tables. (Prerequisite: ADMS1417 or equivalent) (2 Credits: 2 lecture/0 lab)
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2.00 Credits
This course provides an overview of the field of data entry. Simulated real-world data entry forms are used to provide basic data entry exercises in the areas of insurance, customer service, surveys, and medical information. Development of data entry speed and accuracy is also emphasized. (Prerequisite or Concurrent: ADMS2410) (2 Credits: 2 lecture/0 lab)
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2.00 Credits
This course will allow the student to produce professional-looking presentations using Microsoft PowerPoint. Students will learn to create, edit, and publish presentations with illustrations and shapes, custom backgrounds and SmartArt Diagrams. Use of diagrams, tables, pictures, video, sound, and animation effects will also be discussed. (Prerequisite: None) (2 Credits: 2 lecture/0 lab)
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