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Course Criteria
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3.00 Credits
This course provides students with the fundamentals to provide basic help desk services. Students, through case studies and hands-on projects, will learn to perform activities associated with real-world customer support operations. Focus will be on the development of interpersonal skills and communication with end-users, to troubleshoot and resolve real-world issues, and to identify user hardware and software requirements, based on present and future functional needs. Students willlearn to determine user training requirements, and to develop training plans and written documentation for clients. Corequisite(s): MSNA2208 (3 C: 2 lect/pres, 1 lab, 0 other)
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3.00 Credits
The MSNA Internship is the capstone course for students enrolled in the MSNA major. Students entering the internship have already demonstrated their knowledge and abilities to perform entry level computer and network installation, configuration, maintenance, administration and repair. The internship is viewed as an entry level experience in the information technology (IT) workplace, and should be performed in an organization outside of the college. The internship may be either paid or unpaid. (2 C: 0 lect/pres, 0 lab, 2 other)
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3.00 Credits
This course provides a comprehensive theoretical and practical approach to learning the technologies and protocols needed to configure and verify router equipment, and to design and implement a class IP addressing scheme for a network. Upon completion of the course, students will have learned advanced configuration commands, and be able to identify the characteristics of distance vector routing protocols. This course is part of the four-part Cisco curriculum that prepares students for the CCNA certification exam. Prerequisite(s): MSNA1204 (3 C: 1 lect/pres, 2 lab, 0 other)
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3.00 Credits
This course provides a comprehensive theoretical and practical approach to learning the technologies and protocols needed to configure and verify router equipment for connectivity to a Wide Area Network (WAN) and to the Internet. Students will learn how high bandwidth applications affect a network. They will learn to configure, verify and troubleshoot Dynamic Host Control Protocol (DHCP) and Domain Name Services (DNS) on a router. Students will also learn to verify PPP and Frame Relay connections on Cisco Routers, and to troubleshoot WAN implementations. This course is part of the four-part Cisco curriculum that prepares students for the CCNA certification exam. (3 C: 1 lect/pres, 2 lab, 0 other)
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3.00 Credits
A two-day seminar is to prepare students for taking the CompTIA A+ Certification Tests Essentials and 220-602, demonstrating their knowledge of microcomputer hardware, operating systems and software. Prerequisite(s): CMSC1281 or MSNA1200 (1 C: 1 lect/pres, 0 lab, 0 other)
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3.00 Credits
Students will study the skills needed to perform advanced administration of a Microsoft Windows 2008 server. Topics covered include selecting the appropriate Server 2008 edition, automating system deployments, understanding and planning Active Directory infrastructure, updating servers and monitoring system performance. This course also prepares students for the Microsoft 70-646 exam, the final in a series of exams leading to the MCITP designation. Prerequisite(s): MSNA2201 (3 C: 2 lect/pres, 1 lab, 0 other)
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3.00 Credits
A two-day seminar is to prepare students for taking the Microsoft Certification Test 70-270, demonstrating their knowledge of MS Windows XP Professional. Prerequisite(s): CMSC1221 or MSNA1202 (1 C: 1 lect/pres, 0 lab, 0 other)
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3.00 Credits
This two-day seminar will prepare students for taking the Cisco CCNA 640-802 certification exam and demonstrate their knowledge of the Cisco CCNA curriculum. (1 C: 1 lect/pres, 0 lab, 0 other)
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3.00 Credits
Meets MN Transfer Goal 6 - The Humanities No matter what career you choose our society is a global society. This course will examine cultural perspectives through traditional and popular musics from a cross section of the most influential countries from across the globe. No previous musical experience required. (3 C: 3 lect/pres, 0 lab, 0 other)
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3.00 Credits
Meets MN Trasfer Goal Area 6 - Humanities and Fine Arts. History of Rock and Roll Music is a historical survey of rock music from 1920 to 1990 with emphasis on rock music as social history. This course will examine how significant events in American history of the last eighty years have been both reflected and influenced by rock music. (3 C: 3 lect/pres, 0 lab, 0 other)
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