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Course Criteria
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Introduction to Consumer Protection Law Pre: Co: Massachusetts is known as having tough consumer protection laws. As a business owner, you need to understand the customer's rights as well as your rights and obligations. We will review many of the common consumer protection issues faced by small business owners. We will also disucss how to resolve consumer disputes.
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Internet and E-Commerce Law Basics Pre: Co: Any business that has a website or sells goods or services online needs to be knowledgeable about the various laws that govern online transactions. We will discuss privacy laws, doing business in multiple states, online contracts, and more.
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Legal Considerations of Buying a Franchise Pre: Co: Are you looking into franchising as an option to starting a business? This course will cover many of the legal issues you should consider before you sign an agreement to buy a franchise. We will discuss typical terms of a franchise agreement such as termination rights, territory definition, royalties, assignments, and more.
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Central Sterile Processing Technician Pre: Co: Central Sterile Processing Technicians clean and sterilize surgical instrucments and medical equipment. Technicians set up eqipment and deliver them to surgical areas, hospital rooms, clinics and even patient's homes. Students learn how to assemble, adjust and check non-sterile equipment, and sterile supplies needed for surgery or other medical procedures. Learn how Central Sterile Processing departments manage inventory, order supplies, inspect, maintain, deliver and retrieve equipment and instruments for surgery, emergency room and other patient care units. Upon completion of this 100 hour program, students will be able to test for the National Certifying Exam given by the International Association of Healthcare Central Service Material Management Association (IAHCSMM). Once employed, you must accumulate 400 hours of work experience within 6 months to become fully certified. Program includes classroom, lab, and exerience in a sterile processing department during the clinical portion of the program. This is a physical job which requires the ability to lift a least 50lbs. Assessment testing at (the College's Center for Alternative Testing) is required prior to registration. A CORI check is required prior to clinical experience. Clinical experience maybe done on Monday, Wednesday or Thursday, based on consulation with instructor in class. Textbook included.
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How to Identify and Assess Market Opportunities Pre: Co: To operate a business with insufficient or incorrect information about the market you are in is like flying blind. In this one-day workshop, we will discuss customer needs, product or product line sales, optimizing your pricing to maximize profits, and measure changes in customer satisfaction levels as you adjust your marketing techniques.
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Blueprint Reading Pre: Co: Learn the basics of blueprint reading. Subjects covered will be Geometric Characteristic Symbols, DATUMs, Lines, Feature Control Frames, Dimensioning, Views, Tolerance, and more.
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Dental Office Medical Emergencies Pre: Co: This three-hour course will educate dental office personnel (dentists, dental hygienists, dental assistants and dental staff) in recognizing, treating and preventing dental office emergencies. Provides 3 CEUs
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Practical Infection Control for Dental Professionals Pre: Co: This three-hour course will provide a practical overview/update of infection control procedures and techniques for the dental office environment. Provides 3 CEUs
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Marketing Fundamentals Pre: Co: This course is designed for those planning a business, just starting a business, or marketing a product in a corporate environment. Learn to develop, analyze, and strengthen a business plan and complete an individualized business plan.
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The Power of Success - NEW! Pre: Co: Why do some people handle change better than others? Learn to control the power to be an agent of change, develop specific techniques to increase individual and group effectiveness and explore the basic concepts of Process Management. Attend this fast-paced course and develop skills that will help manage any project.
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