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  • CSA 641: Redesigning Your Business

    0.00 Credits
    North Shore Community College

    Redesigning Your Business Pre: Co: Sensing that your business needs a new direction? Every business needs to change in order to survive and thrive in the long haul. How do you go about making major shifts in your direction without losing all that you have invested? Transitions can be implemented smoothly, we will offer some solutions. If you would like, bring your ideas and where you want to take your company and we will work with you. If you just want to listen and go back and implement it using what you learn, that is okay too.
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  • CSA 642: Communicating In Organization

    0.00 Credits
    North Shore Community College

    Communicating Inside and Outside of Your Organization Pre: Co: Communication is the root of both the positive and many of the problematic issues that occur in businesses every day. How you and your staff communicate both internally and externally are critical to your success. We will look at your communication, how the words set an image and tone and how you can be effective. Communication needs to start on the inside and travel out. We will come up with a communication strategy that can affect your employees, customers and prospects alike.
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  • CSA 643: It's The Customer Stupid!

    0.00 Credits
    North Shore Community College

    It's The Customer Stupid! Pre: Co: Are your customers really happy with your products and services? You might think they are but do you really know. Word-of-mouth when positive, can do wonders for your business, when negative can ruin it. Making sure your customers are satisfied is the key to keeping your business growing. Let's look at what you are doing for your customers, how you compare with the competition. Then find out how you can get your customers to sell for you.
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  • CSA 644: Managing Retirement Plan

    0.00 Credits
    North Shore Community College

    New! Managing The Company Retirement Plan Pre: Co: Employers are asking, "How do we reduce potential liabilities associated with our retirement plans?" Although they can't eliminate their responsibilities under ERISA, there are clear and simple standards that, if followed, help to manage them. We provide a step-by-step "how to" for analyzing compliance with fiduciary requirements, how to apply the Uniform Standards of Fiduciary Care and how to monitor service providers like your plan administrator, your record keeper, investment managers and others.
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  • CSA 645: Fiduciary Roles/Responsibilty

    0.00 Credits
    North Shore Community College

    Fiduciary Roles and Erisa Responsibilities Pre: Co: Does your business offer a pension, profit sharing or (401k) plan? Of all the requirements and risks facing businesses today, those connected with your responsibilities as a retirement plan sponsor are among the most daunting and severe, as well as, the most manageable, if you know what you're doing. According to the Center for Fiduciary Studies (Katz School of Business, University of Pittsburgh, "liability is not determined by investment performance but by whether prudent practices were followed."
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  • CSA 647: Managing Client Expectations

    0.00 Credits
    North Shore Community College

    Managing Client Expectations Pre: Co: What are the unforeseen expectations and unique client challenges that design professionals face in today's marketplace? This class will discuss many real life scenarios and how to handle them in a professional manner.
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  • CSA 648: Planning The Entrepreneurial

    0.00 Credits
    North Shore Community College

    Planning the Entrepreneurial Venture 1/2-Day Free Seminar Pre: Co: Do you want to start your own business but don't know where to begin? This seminar is free to participants in any of our certificate programs. You will be provided with the framework and tools to explore those "entrepreneurial opportunities." Focus will be on the following elements: identifying and evaluating potential entrepreneurial opportunities; the business planning process including concept development, strategies that capture business opportunities and the business plan; tools and resources available to the prospective entrepreneur; startup, buy-out, and franchising opportunities; and use of the Internet, small business associations, and business planning software.
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  • CSA 650: Roadmap To Business Success

    0.00 Credits
    North Shore Community College

    Roadmap to Business Success Pre: Co: Is your business stuck, not growing or going in a direction you didn't intend to go in? This program is designed to help you take charge of your business, and build a strategy to bring your business back into focus. Working with the concepts of the business plan, you will develop business goals, a marketing plan, and explore the financial needs of the business to re-energize your roadmap to business success.
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  • CSA 651: Take Mystery Out Of Business

    0.00 Credits
    North Shore Community College

    Taking the Mystery out of Business Finances Pre: Co: Are you challenged by the finances of your business? Perhaps you don't understand what the numbers are telling you? Discover how to make solid business decisions by knowing how to better understand the numbers of your business. Learn how to read your financial statements, track the growth of your business from month to month, as well as year to year, and to create budgets and goals to achieve financial success.
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  • CSA 652: Taxes For Small Businesses

    0.00 Credits
    North Shore Community College

    Taxes for Small Businesses Pre: Co: Learn how to prepare critical tax reports for a small business. Topics covered include sales and use taxes; personal and realty property; occupational licenses; and federal and state payroll taxes.
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