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    Interior Home Decoration Pre: Co: This course enables the student to become more aware of a fuller range of materials available to the consumer through the Boston Design Center. The student will be able to view these materials on a field trip to the Boston Design Center. Classroom time will be used to also discuss related topics such as furniture, fabrics, lighting, and floor coverings. The first two classes will meet on Saturday at the Cummings Center; the third class will be a field trip to the Boston Design Center on Tuesday from 10:00 AM to 3:00 PM
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    Presentations without Panic Pre: Co: This workshop will provide a step-by-step process to familiarize you with making an effective presentation with confidence. You will first identify the prupose of your presentation, how to organize the flow of information, and "how/where" to leave informative, lasting impressions. You will learn techniques for developing an individual delivery style and for managing nervousness.
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    Coaching for Performance Excellence Pre: Co: This highly interactive session is for managers, super- visors and administrators. We will introduce concepts and techniques for effective one-on-one coaching in the workplace. You will: learn how to give constructive feedback, explore ways to motivate employees to peak performance and how you can improve the performance appraisal process through the medium of coaching. Once you have gained an understanding of effective coaching techniques, we will reserve time to practice your techniques in class.
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    Dealing with Performance Problems Pre: Co: Dealing with employee performance is one of the most difficult aspects of management. This workshop will focus on practical methods to help you anticipate, prevent and deal with these issues if they arise. You will learn how to use positive approaches to help employees correct deficiencies in performance, when to give positive and negative feedback, and develop skills in the assertive handling of poor performance issues.
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    Team Building Pre: Co: Gain a greater understanding of the importance and functions of working in teams for enhanced performance. Whether you are a team member or a team leader, we will show you how active participation through group problem- solving issues is beneficial. We will look at how to set the stage for successful team projects, tools for making team decisions, team leadership issues and individual characteristics of building high performance. Active participation will include working on problem solving in class.
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    Redesigning Your Business Pre: Co: Sensing that your business needs a new direction? All business needs to change in order to survive and thrive for the long haul. How do you go about making major shifts in your direction without losing all that you have invested? Transitions can be implemented smoothly, we will offer some solutions. If you would like, bring your ideas about where you want to take your company and we will work with you. you just want to listen, then implement using what you have learned, that is okay too.
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    Business Owners - How to Have a Successful Business Pre: Co: Are you feeling your personal/family life is suffering because of an overload at work combined with all your other responsibilities? Are you overwhelmed, feeling unfulfilled, pulled in a hundred different directions? Is your family complaining that you are not there for them and you feel guilty? Your business really needs you to be there and you are really feeling torn. This workshop will give you the tools to get your life back in balance without neglecting your business. This fun interactive format will bring joy back into your life.
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    Growing Your Business Successfully Pre: Co: Is your business stuck in neutral? Your vision not yet realized? Consider the options for growing your business. Look at real examples of how other companies have done it. Understand what holds you back. Learn how you can get beyond the blocks and move your business forward. Success is within your reach, so go for it! This workshop will give you insight and ideas to use in your own business.
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    Increase Qualified Leads, Generate More Revenue Pre: Co: Are you sure you are selling the right products or services to the right people using the right message? Do you find only a small percentage of leads become customers and the ones that do, take a long time? Find out why and make the changes that will make your marketing programs successful, keep your sales people motivated and your revenue consistent. This workshop will help you develop the best lead generation system for your business and get you moving in the right direction.
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    Mentoring Pre: Co: Learn how to transfer knowledge and deliver on-the-job training, help individuals and teams cross-train, and get new staff up to speed quickly and efficiently. This course is a fast paced, two-day program that uses practical tools to develop communication and training skills.
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