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    You're Only as Good as Your Resources Pre: Co: Meet the trades' people to Interior Designers. It is critical to find talented tradesmen who are conscientious, neat and have fair prices. Learn new and exciting techniques and tips from Faux Painters, Feng Shui experts, window treatment workrooms, upholsterers, fiber protection specialists, blacksmiths and custom mill workers.
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    Business Owners--Bring Your Work-Life Back in Balance Pre: Co: Are you feeling your personal/family life is suffering because of an overload at work combined with all your other responsibilities? Are you overwhelmed, feeling unfulfilled, pulled in a hundred different directions? Is your family complaining that you are not there for them and you feel guilty? Your business really needs you to be there and you are really feeling torn. This two-part workshop will give you the tools to get your life back in balance without neglecting your business. This fun interactive format will bring joy back into your life.
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    Massachusetts Private Passenger Auto - Points to Ponder Pre: Co: Designed for individuals with a working knowledge of the Massachusetts Private Passenger Automobile Policy. It addresses the 2003 changes with references to both the Manual and the policy. It also discusses, in a "Did You Know...?" section, topics such as: Listing Operators, Deposit Premiums, Residence and Garaging, and Use of Non-owned and Rented Autos. The final section of the course focuses on the Title Law (Chapter 90D, Section 15a), the Seven-day Grace Period (Chapter 90, Section 2), and how they affect interaction between the agent, the insured, and car dealerships. This course has been approved for three credit hours by the Massachusetts Division of Insurance.
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    OSHA Safety Requirements - Train the Trainer Pre: Co: This course gives managers and supervisors the knowledge and materials needed to conduct required OSHA safety training at their workplace. Topics covered include ergonomics, lockout/tagout, fire safety, emergency planning, hazard communication (HAZCOM), chemical hygiene, incident investigation, personal protective equipment, bloodborne pathogens, noise exposure, and powered industrial trucks. Course materials include handouts and Powerpoint presentations that may be used as training materials back at your workplace.
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    Event Planning Pre: Co: There is a growing demand for professionally trained coordinators who understand intricate details of implementing a successful event. This program prepares you for the demands of today's event coordinators. Take advantage of this comprehensive program by learning the tricks of the event planning trade.
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    No course description available.
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    Fostering Leadership Pre: Co: This is a highly interactive seminar/workshop where you will study the basis of leadership and respectful authority. Explore methods to develop the skills needed to foster leadership, look at problems, goals, compromises, consequences, and resolutions. In finding ways to help you seek the resources needed to lead, not only will you strengthen your confidence and ability in yourself to lead, but you will be able to share these strengths with others to do the same.
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    Conflict & Resolution Pre: Co: Conflict is a fact of life. Over the past decade, conflict resolution as a field for academic and professional concern has grown dramatically. This workshop will focus on practical applications, identifying problems, and implementing proven methods to resolve issues. Basic negotiation principles will be used through example and role-playing exercises, helping attendees to establish and develop resourceful skills to improve the probability of success.
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    Foundations of Supervision Pre: Co: Improve your skills if you are currently in, or moving into, supervisory and managerial positions. Through discussion, exercises, and self-assessment tools, you will develop an understanding of the fundamental concept of effective supervision. Learn the role of the supervisor, management styles promoting employee performance, job satisfaction, and how to develop effective communication skills.
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    Negotiating to Yes Pre: Co: To work effectively with supervisors, subordinates, peers, vendors and customers, you must negotiate settlements whenever differences arise. workshop provides you with the opportunity to learn Learn new behavioral skills that will improve your chances of reaching mutually satisfying solutions -- even with difficult people. Actively engage in negotiating exercises, role-playing and receiving immediate feedback as you begin developing skills to help make you a valuable team player.
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