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Course Criteria
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How to Manage Conflict in the Organization Pre: Co: In this three-week course we cover the practical knowledge, proven techniques, and psychological insights you need to resolve conflicts successfully. Learn to respond quickly and effectively to issues as they arise, turn conflicts into constructive forces for improving your performance, and understand the fundamental processes and factors that cause and perpetuate conflicts. Tuition includes AMA text.
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Pre: Co: Elect:
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New! First-Line Supervision Pre: Co: Discover the best ways to orient, train, and coach employees. Improve your listening habits and communication skills. Learn the most effective uses of voice mail, e-mail and the Internet. Become adept at planning and conducting meetings, resolving workplace conflicts, and managing change. Tuition includes AMA text.
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Introduction to Food Cravings, Compulsions, and Addictions Pre: Co: This holistic class is for those who have been struggling with food. We gather information by using visualization, and other mind-body techniques. Through self-discovery intention and action, our relationship to food can be positively transformed. There will be a $10.00 fee for workbook which can be used during and after class.
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How to Deliver Winning Presentations Pre: Co: How to Deliver Winning Presentations -- If the thought of speaking in front of a group ties your stomach into knots, then how to deliver winning presentations can change your life. Once you've mastered the skills and techniques of public speaking your delivery will become more dynamic, professional, and your confidence and authority will soar. Take control by learning and practicing the nine stages of preparing a presentation from initial planning and organization of your material through calming your nerves and actual delivery of a convincing message.
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Pre: Co: Elect: WOMEN IN MANAGEMENT: DEVELOPING SKILLS THAT WORK: This course is designed to help the woman manager recognize and effectively use her unique talent and style to develop strong to develop strong leadership skills. Among the topics discussed will be: culture, conditioning, the female role; women's decision making skills; women's communication style; male/female style of managing; utilization of learning style in the work place; sources of female pressures and conflicts. Learn how to develop this uniqueness to be a successful woman manager. Tuition includes AMA text. Limit 15.
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How to Build High Performance Teams Pre: Co: Building high performance teams is the cornerstone of total quality management. It begins with an understanding of how to build teams and the skills required. Teamwork is a way to meet on-the-job challenges, accomplish more with fewer resources, increase productivity and profitability, solve production and service problems and make difficult decisions-fast. Tuition includes AMA textbook.
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Pre: Co: Elect:
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Pre: Co: Elect: MANAGERS WORSHOP: This workshop will provide and opportunity for a group of managers to meet weekly to "talk shop" while working on solutions to their own workplace problems. Each session will focus on a management function, be loosely structured and take the direction the group wants to take. The management functions to be covered are developing objectives and plans, organizing your workplace to be effective, providing a work environment that will stimulate productivity, keeping control, communicationg effectively and problem solving. Workshop limited to ten participants.
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How to Sharpen Your Business Writing Skills Pre: Co: Command attention, communicate clearly and get results through effective writing. Organize your memos, reports and proposals simply, logically, and persuasively. Become a more forceful, confident and convincing writer. Using the kind of writing you're called upon to do every day, you will learn to project a positive and professional image to choose the words, sentences, and punctuation that will best convey your ideas and get immediate results from subordinates and peers. Make top management notice your suggestions and accomplishments. Tuition includes AMA text. (Formerly Write to the Point).
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