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Course Criteria
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3.00 Credits
Prerequisite: CET 2178C or department approval This course is designed for individuals who work or intend to work in a remote-based support environment where customer service, client training, operating system and connectivity issues are emphasized. It will build on existing user-level knowledge and experience with personal computer software and hardware to present fundamental skills and concepts that are used in a remote technical support position. The objectives of this course are mapped to the CompTia 220-603 A+ Certification examination. (Special Fee: $30.00)
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3.00 Credits
REMOTE TECHNICAL SUPPORT Prerequisite: CET 2178C or department approval This course is designed for individuals who work or intend to work in a remote-based support environment where customer service, client training, operating system and connectivity issues are emphasized. It will build on existing user-level knowledge and experience with personal computer software and hardware to present fundamental skills and concepts that are used in a remote technical support position. The objectives of this course are mapped to the CompTia 220-603 A+ Certification examination. (Special Fee: $34.00)
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3.00 Credits
INTRODUCTION TO CUSTOMER SERVICE AND HELP DESK CONCEPTS This course is designed to provide individuals interested in a technical customer support career with the knowledge and skills to be successful in that field. This course will introduce the business, technical, and interpersonal skills needed to provide customer support. Students will gain a better understanding of the various careers in the customer support industry and the knowledge and skill sets needed to enter and advance in those careers. (Special Fee: $34.00)
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3.00 Credits
HELP DESK TOOLS & TECHNOLOGIE This course is designed to provide individuals considering career opportunities in a technical support group with a better understanding of some of the available tehnology in a support environment and to provide hands- on experience with some of the technologies and tools found in many support groups. (Special Fee: $ 34.00)
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3.00 Credits
ADVANCED NETWORK SECURITY Prerequisite: CIS 1354 or CTS 1120 This course covers Network Defense and Countermeasures and the fundamentals of defending networks, such as the layered defense and defense in depth strategies. The course demonstrates the use of firewalls, ISA servers, VPNs, and IDS. The course also develops and examines risk analysis and security policies to help build a secure network. The course deals with both Windows and Linux Operating Systems. The objective of this course is mapped to the Security Certified Network Professional, Network and Defense Countermeasures exam (special fee $34.00)
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3.00 Credits
LINUX SYSTEM ADMINISTRATION This course on the Linux operating system covers the topics required for the Comp TIA Linux + Certification Exam. It builds on concepts of the LINUX operating system covered in COP 2341. Topics include planning a Linux implementation, installation, configuration, administration, system maintenance, troubleshooting, and systme hardware. (Special Fee:$ 34.00)
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4.00 Credits
SQL SERVER DATABASE AND IMPLEMENTATION Prerequistes: CGS 2545 or Departmental approval This course teaches the student how tho develop a logical data model; how to create databases, database files, and objects; space management and growth strategies. The student will use Transact SL and Data Transforamtion Services to manipulate data and extract data in XML format. Programming business logic using stored procedures, transactions, triggers, user- defined functions and vbiews also are covered. The student will learn to optimize database performance by using SQL Profiler and the Index Tuining Wizard. Security management will be covered fromthe viewpoint of data access, object- level securitym, and application rolls. (Special Fee:$34.00)
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4.00 Credits
INTRODUCTION TO CARDIOVASCULAR TECHNOLOGY Prerequisite: Accpetance to Cardiovascular A.S. Degree Program This course is an overview of the profession including basic skills and terminology related to historical development, current profession trends, infection control, asepsis, and basic cardiopulmonary patient assessment tools using electrocardiography, chest reontgenography, and clinical laboratory tests. (Special Fee: $79.00).
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3.00 Credits
CARDIOVASULAR PHARMACOLOGY & ECG MANAGEMENT Prerequisite: Minimum grade of C in CVT 1206C Corequisite: CVT 1270 and CVT 1841L This course is structured to furnish the student with the pharmacological background necessary to function in clinical experiences in the Cardiac Catheterization Lab. It includes classification of medications, modes of action, indications, contraindications, application in the treatment of cardiovascular disease, and their effects on hemodynamic and electrophysiologic variables. This course also prepares the student to identify basic cardiac dysrhythmias. (Special Fees: $72.00).
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3.00 Credits
Prerequisite: Minimum grade of C in CVT 1260C Corequisite: CVT 1270 and CVT 1841L This course is structured to furnish the student with the pharmacological background necessary to function in clinical experiences in the cardiac catheterization lab. It includes classification of medications, modes of action, indications, contraindications, application in the treatment of cardiovascular disease, and the effects on hemodynamic and electrophysiologic variables. This course also prepares the student to identify basic cardiac dysrhythmias. (Special Fee: $55.00)
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