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Course Criteria
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What is it that makes some employees give their "all" while others only "get by"? A motivating manager! This practical guide for managing for high productivity makes you a driving force behind your employees. Checklists and activities teach you how to step up performance with solid leadership and positive reinforcement.
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Writing effective reports and proposals takes more than fundamental writing skills. This course teaches students how to organize, research, develop, and edit complex documents as well as sharpen one's overall business writing skills.
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This five-part course describes the cirtical success factors supervisors need to create a positive, powerful, motivating environment for employees. With this course, supervisors can quickly learn and immediately apply the people skills needed to succeed.
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Conducting an effective training program demands more than good public speaking skills. This course teaches how to use icebreakers, audio and visual aids, group interaction, and personal style to deliver an effective presentation.
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Designed for the beginner, this course maps out the accounting cycle: balance sheets, income statements, ledger transactions, trial balances, and closing entries. The course is ideal for small or new businesses. It explains single-entry and double-entry accounting and cash versus accrual accounting.
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The leader of today has a vision for tomorrow: a vision that is clear, achievable, motivating and exciting. Managing by vision allows an organization to create its future. This course shows managers how to develop organizational vision, values, and mission to build team spirit and productivity.
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This course clearly explains rights and responsibilities under OSHA. Topics include how to manage inspections, handle citations and get penalties reduced. Most important, the course shows how to help managers understand and exercise their own responsibilities for maintaining a safe working environment.
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We see news of disasters every day - earthquakes, tornadoes, floods, and even workplace violence - that bring businesses to a grinding halt and wreak havoc on personal and professional lives. Now, you can be prepared for these potentially damaging events. Learn how to set up your organization's disaster plan to prevent, respond to, and recover from the next potential disaster.
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If you earn your living in sales, this income-boosting course is a must. Practical exercises reveal the secrets of professional selling, including creative prospecting techniques, defrosting cold calls, strategizing and conducting successful face-to-face sales calls, and overcoming objections. It describes the attributes leading to sales success in a way that allows you to integrate them easily and comfortably into your own sales efforts.
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Closing the sale is one of the most difficult aspects of selling for most service professionals and sales representatives. This course shows how the process of demonstrating products and services is directly linked to achieving the sale.
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