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CNP 6050: Calming Upset Customers
0.00 Credits
Valencia College
Learn to create a better business environment, to distinguish between a disturbed and an upset customer, and to deal effectively with each. SELF-PACED COURSE
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CNP 6051: Stress That Motivates
0.00 Credits
Valencia College
Learn how to understand and take charge of stress. Discover how to handle stress and release pressure while building a foundation to living a less stressful life. SELF-PACED COURSE
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CNP 6051 - Stress That Motivates
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CNP 6052: Attude: Priceless Possession
0.00 Credits
Valencia College
Provides proven techniques to stay positive in today's busy world. Learn how positive attitudes are linked to career success. SELF-PACED COURSE
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CNP 6052 - Attude: Priceless Possession
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CNP 6053: Cultural Diversity-Workplace
0.00 Credits
Valencia College
This course will help you understand and respect people of other cultures and be understood and respected by them. Learn to interact with different kinds of people. Main topics include: Manage Your Mind, Manage Your Words, Manage Your Unspoken Language, and concluding with a section on identifying problems of dominant cultures and minorities with tips on how to handle them. Can be used as a training aid, enabling you to explore person-to-person and intergroup issues provided by diversity within a work team or organization. SELF-PACED COURSE
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CNP 6053 - Cultural Diversity-Workplace
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CNP 6054: Delegating For Results
0.00 Credits
Valencia College
Learn to delegate more effectively and to organize personal delegation skills in a logical, easy-to-follow sequence. SELF-PACED COURSE
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CNP 6054 - Delegating For Results
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CNP 6055: Develop Positive Assertiveness
0.00 Credits
Valencia College
Learn to respond to situations according to your own desires, interests, and feelings and to get your message across effectively. SELF-PACED COURSE
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CNP 6055 - Develop Positive Assertiveness
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CNP 6056: Resumes, Cover Letters/Interv
0.00 Credits
Valencia College
An easy eight-step formula will help readers excel at several different resume approaches, including work experience and subject-related resumes. SELF-PACED COURSE
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CNP 6056 - Resumes, Cover Letters/Interv
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CNP 6057: Effective Listening Skills
0.00 Credits
Valencia College
Covers basic skills needed to become a better listener in your business day. SELF-PACED COURSE
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CNP 6057 - Effective Listening Skills
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CNP 6058: Effective Meeting Skills
0.00 Credits
Valencia College
Learn to improve the quality of meetings you attend either as the leader or a participant. Covers planning, conducting, and improving meetings. SELF-PACED COURSE
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CNP 6058 - Effective Meeting Skills
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CNP 6059: Effect Performance Appraisals
0.00 Credits
Valencia College
Learn to plan and conduct high-quality performance appraisals. Learn to think through the appraisal process, plan for each session, conduct a positive meeting, and follow up for results. SELF-PACED COURSE
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CNP 6059 - Effect Performance Appraisals
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