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Course Criteria
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3.00 Credits
3 hours per week. Fundamentals of landscaping homes, businesses, commercial areas and malls. The course covers selection of plant materials, installation and maintenance. Environmental conditions, along with insect and disease control, contracts and plant leasing, will be covered.
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3.00 Credits
3 hours per week. Continues skill building in landscape design, emphasizing more advanced elements of both residential and commercial landscape design.
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4.00 Credits
4 hours per week. A comprehensive study of the method and practices used to construct landscape projects. Students will design and construct horticulture facilities, irrigation systems, and landscape projects.
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3.00 Credits
3 hours per week. Course provides an introduction to keyboarding with emphasis on "touch" typewriting. Students will learnWord 2003 and its various uses to create various business-related documents, including e-mails, letters, memos, tables, reports and employment documents. This course is required for office administration programs of study.
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3.00 Credits
3 hours per week. Prerequisite: OST 1100 or equivalent. A continuation of keyboarding skill building introduced in OST 1100, including application to more advanced styles of business communication. Word 2003 will be used to create a variety of documents including multipage letters and memos, reports, templates, fliers, newsletters, Web pages, and other business-related documents.
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3.00 Credits
3 hours per week. This course is an introduction to the basics of customer service technology with emphasis on enhancing customer relation skills. Students will learn how to focus building rapport with customers and improving their communication negotiation skills. In addition, students will learn how to respond to customer requirements and efficiently handle difficult situations.
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3.00 Credits
3 hours per week. This course teaches the concepts and skills needed to communicate effectively in business. Emphasis is placed on the types and tones of common business correspondence (letters, memos, e-mail, reports) and increasing the clarity of oral presentations.
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3.00 Credits
3 hours per week. Prerequisites: OST 1100, CGS 1100. This course is a comprehensive overview of principles and procedures used for effective records management. Skills are developed for operating records systems based upon alphabetic, geographic, subject and numeric filing. Various software programs (primarily database) are used to facilitate filing and retrieval methods.
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3.00 Credits
3 hours per week. Prerequisites: OST 1100, CGS 1100. To meet the demand for trained, competent office employees, this course in office administration provides students with assignments in a variety of activities performed by office employees. Due to the expanding role of employees, the ever-changing economy and the increased use of sophisticated technology, students will be taught to utilize and apply various proven approaches to the systems and procedures for the modern office.
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3.00 Credits
3 hours per week. Prerequisites: OST 1100, CGS 1100, OST 2401. This course provides students with the experience of working in a simulated company and performing realistic duties assigned to an administrative assistant. Students will use word processing, spreadsheet, presentation, scheduling, and database functions in a software applications suite (Microsoft Office XP) to prepare integrated documents. Use of the Internet and other research tools will be used.
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