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HSA 115: Family Assistance Administration Office Support I
2.00 Credits
Rio Salado College
Family Assistance Administration (FAA) office support procedures. Covers programs, confidentiality, and use of the Arizona Technical Eligibility Computer System (AZTECS). Also includes scheduling, screening, and documentation policies and procedures. Prerequisites: Permission of Department or Division.
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HSA 115 - Family Assistance Administration Office Support I
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HSA 116: Assistance Determination
3.00 Credits
Rio Salado College
Overview of Federal and State policies and procedures for determining eligibility for assistance payments. Includes assistance payments eligibility determination, general assistance applications, expedited services, presumptive eligibility, recertification applications and eligibility reviews. Prerequisites: None.
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HSA 116 - Assistance Determination
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HSA 117: Family Assistance Administration Office Support II
2.00 Credits
Rio Salado College
Family Assistance Administration office support registration procedures. Includes conditions for special registration, error correction, and list building. Also covers processing timeframes, rescheduling, and dealing with social engineering. Prerequisites or Corequisites: HSA115.
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HSA 117 - Family Assistance Administration Office Support II
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HSA 118: Medical Assistance Determination
3.00 Credits
Rio Salado College
Overview of Federal and State policies and procedures for determining medical eligibility. Includes medical assistance eligibility determination, application procedures, nonfinancial and financial eligibility factors, emergency services for ineligible aliens, duration of coverage, and decision notices and changes. Prerequisites: None.
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HSA 118 - Medical Assistance Determination
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HSA 132: Family Assistance Administration Management
2.00 Credits
Rio Salado College
Family assistance office management responsibilities. Covers workload management including forecasting, reports, and resource allocation. Also includes local office areas of supervision and evaluation. Prerequisites: Permission of Department or Division.
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HSA 132 - Family Assistance Administration Management
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HSA 165: Case Reading System for Government Assistance Program
1.00 Credits
Rio Salado College
Overview of the case tracking system. Examine ways to monitor employee performance using reports. Includes critical thinking and program evaluation skills. Prerequisites: Permission of department.
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HSA 165 - Case Reading System for Government Assistance Program
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HSA 166: Reading and Interpreting Government Assistance Reports
1.00 Credits
Rio Salado College
Knowledge of how to generate and read reports for government assistance programs. Evaluate data and make adjustments according to the unit or individual worker's performance. Apply workload management principles when setting departmental goal. Prerequisites: Permission of department.
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HSA 166 - Reading and Interpreting Government Assistance Reports
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HSA 167: Government Assistance Office Management
2.00 Credits
Rio Salado College
Development of skills to manage employees in the government assistance setting. Overview of management philosophies and techniques for effective time management, performance evaluation, and communications. Prerequisites: Permission of department.
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HSA 167 - Government Assistance Office Management
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HSA 200: Introduction to Arizona Health Care Cost Containment System
2.00 Credits
Rio Salado College
Introduction to Arizona Health Care Cost Containment System (AHCCCS) programs. Includes population, eligibility and application issues. Also covers effective communication, customer service, and interview skills. Prerequisites: None.
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HSA 200 - Introduction to Arizona Health Care Cost Containment System
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HSA 202: Arizona Long Term Care System: Eligibility
2.00 Credits
Rio Salado College
Introduction to the Arizona Long Term Care System (ALTCS). Covers application eligibility and confidentiality issues. Also includes automated system, caseload management and change processing as well as using the ACE (AHCCCS (Arizona Health Care Cost Containment System) Customer Eligibility) Interactive Interview. Prerequisites: None.
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HSA 202 - Arizona Long Term Care System: Eligibility
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