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CSR 255: Automobile Policy Endorsement Services
3.00 Credits
Rio Salado College
Automobile policy endorsement customer service information provisions. Emphasis on insurance industry customer service strategies and underwriting factor explanations. Covers policy market and special policy status considerations, proof of insurance provision issues, and internal customer service operations. Includes web based information management tool usage. Prerequisites: None.
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CSR 255 - Automobile Policy Endorsement Services
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CSR 256: Automobile Insurance Policy Cancellation
2.00 Credits
Rio Salado College
Automobile policy cancellation customer service provisions. Emphasis on cancellation notice receipt processing. Covers payment receipt issues and policy cancel status information. Prerequisites: None.
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CSR 256 - Automobile Insurance Policy Cancellation
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CSR 257: Automobile Insurance Cancellation and Reinstatement
2.00 Credits
Rio Salado College
Automobile insurance policy cancellation and reinstatement operations. Emphasis on customer and insurance company initiated policy cancellation and reinstatement. Covers cancellation authority, cancel request escalation procedures, and cancelled policy premium refund or payment due determination. Includes policy rescission procedure information. Prerequisites: None.
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CSR 257 - Automobile Insurance Cancellation and Reinstatement
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CSR 259: Automobile Insurance Policy Reinstatement
1.00 Credits
Rio Salado College
Automobile insurance policy reinstatement procedures. Covers policies eligible for reinstatement and policies not eligible as well as reasons for reinstatement. Policy rewrites, policy cancellation, and underwriting cancellation included. Prerequisites: None.
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CSR 259 - Automobile Insurance Policy Reinstatement
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CSR 264: Insurance Claims
3.00 Credits
Rio Salado College
Examination of policies and claims in the auto insurance industry. Covers management guidelines for existing claims, assigned risk policies, and claims procedures. New claim set- up and claim modifications emphasized. Prerequisites: Permission of Department or Division.
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CSR 264 - Insurance Claims
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CSR 266: Insurance Loss Reporting and Claims
2.00 Credits
Rio Salado College
Further examination of auto insurance claims and losses. Includes scene, fleet, glass, weather, and trailer losses as well as roadside/towing assistance, manual claims, and umbrella claims. Emphasis on claim recording and system navigation. Prerequisites: CSR264 or Permission of Department or Division.
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CSR 266 - Insurance Loss Reporting and Claims
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CSR 280AA: Customer Service Internship
1.00 Credits
Rio Salado College
Customer service experience in business or industry. Eighty hours of designated work per credit. Maximum of eight credits allowed. Prerequisites: Departmental Approval.
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CSR 280AA - Customer Service Internship
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CSR 280AB: Customer Service Internship
2.00 Credits
Rio Salado College
Customer service experience in business or industry. Eighty hours of designated work per credit. Maximum of eight credits allowed. Prerequisites: Departmental Approval.
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CSR 280AB - Customer Service Internship
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CSR 280AC: Customer Service Internship
3.00 Credits
Rio Salado College
Customer service experience in business or industry. Eighty hours of designated work per credit. Maximum of eight credits allowed. Prerequisites: Departmental Approval.
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CSR 280AC - Customer Service Internship
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CTE 200: Career and Technical Education:Principles,Philosophy and Student Organizations
3.00 Credits
Rio Salado College
Examination of the role of career and technical educational (CTE) pathways as they relate to workforce development. Overview of career and technical student organizations (CTSO), occupational clusters, development and role of career and technical education, philosophy, history and impact of federal funding revenue streams, and career and technical delivery system. Prerequisites: Arizona Department of Education Provisional Career and Technical Teacher Certification or permission of Department or Division.
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CTE 200 - Career and Technical Education:Principles,Philosophy and Student Organizations
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