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CSI 251: Legal Issues In Credit Counseling
3.00 Credits
Rio Salado College
Overview of laws and practices in granting credit. Types of credit and calculating finance charges included. Emphasis on implications of inadequate payment history on credit ratings. Prerequisites: None.
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CSI 252: Credit Counseling New Accounts
3.00 Credits
Rio Salado College
Overview of establishing new client accounts in a creditcounseling program. Emphasis on screens used to setup an account. Prerequisites: None.
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CSI 252 - Credit Counseling New Accounts
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CSI 253: Credit Counseling Processes
3.00 Credits
Rio Salado College
Overview of maintaining a client account in a creditcounseling program. Emphasis on screens used to maintain an account. Prerequisites: None.
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CSI 253 - Credit Counseling Processes
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CSI 254: Account Management System
2.00 Credits
Rio Salado College
Exploration of Account Management System. Emphasis on account maintenance through the portfolio review and statement review processes. Prerequisites: None.
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CSI 254 - Account Management System
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CSI 255: Account Maintenance Procedures
3.00 Credits
Rio Salado College
Account maintenance procedures for customer service representatives. Emphasis on managing ongoing client accounts. Covers contact with creditors and clients. Prerequisites: None.
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CSI 255 - Account Maintenance Procedures
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CSI 256: Credit Counseling Account Management
3.00 Credits
Rio Salado College
Basic credit counseling account management considerations. Emphasis on credit information provision concerns and individual state jurisdiction stipulations. Covers internal customer service, time management, and diction improvement strategies. Also includes account number typology determination, finance charge calculation, and returned application completion issues. Prerequisites: None.
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CSI 256 - Credit Counseling Account Management
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CSI 260: Consumer Lending
1.00 Credits
Rio Salado College
Consumer lending product knowledge for customer service associate and relationship banker. Examines different types of loans and regulations related to lending. Includes skills to communicate with customers regarding their loan decisions. Covers the entire loan application process. Prerequisites: None.
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CSI 260 - Consumer Lending
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CSI 262: Advanced Consumer Lending
1.00 Credits
Rio Salado College
Advanced knowledge of consumer lending products for relationship bankers. Covers the five C's of credit, Amortization, and payment calculation. Emphasis on identifying sale opportunities for loan and other banking products. Includes tips financial profile questions and recommendation strategies. Prerequisites: CSI260.
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CSR 108: Motor Vehicle Documentation Concerns
2.00 Credits
Rio Salado College
Vehicle tit ling considerations with emphasis on documentation procedures. Includes Department of Revenue policy and procedures and examination of title documents. Also covers trailer and damaged vehicle documentation as well as procedures for completing special vehicle titling. Prerequisites: None.
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CSR 108 - Motor Vehicle Documentation Concerns
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CSR 109: Motor Vehicle Documentation Procedures
2.00 Credits
Rio Salado College
State motor vehicle documentation procedure. Use of computer based government workstation emphasized. Includes procedures for location and modification of customer and vehicle records. Prerequisites: None.
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CSR 109 - Motor Vehicle Documentation Procedures
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