Login
|
Register
|
Favorites (0)
Home
Search
Search
Search for Transfer Profiles
Search for Course Equivalencies
Search for Exam Equivalencies
Search for Transfer Articulation Agreements
Search for Programs
Search for Courses
Current
Search for Colleges
Search for Open Education Resources
PA Bureau of CTE SOAR Programs
Current
Course Criteria
Add courses to your favorites to save, share, and find your best transfer school.
CSI 142: Responsibilities of a Telemarketer
2.00 Credits
Rio Salado College
Telemarketing representative responsibilities and performance management. Includes credit card basics, consumer credit, industry cycles, annual percentage rate, marketing features, workflows, and credit card types. Overview of computer systems and screens also covered. Prerequisites: None.
Share
CSI 142 - Responsibilities of a Telemarketer
Favorite
CSI 143: Cardmember Payment Assistance
2.00 Credits
Rio Salado College
Procedures and policies for calling and collecting payments from credit card members. Effective customer service techniques for payment resolution on delinquent accounts emphasized. Prerequisites: None.
Share
CSI 143 - Cardmember Payment Assistance
Favorite
Show comparable courses
CSI 144: Credit Card Telemarketing Strategies
3.00 Credits
Rio Salado College
Overview of credit card telemarketing terms and strategies. Consultative selling procedures and telephone techniques, as well as critical selling skills covered. Includes customer relationships, customer objections, pricing history, marketing segments, and repricing. Laws and regulations also included. Prerequisites: None.
Share
CSI 144 - Credit Card Telemarketing Strategies
Favorite
CSI 145: Credit Card Retention
3.00 Credits
Rio Salado College
Overview of credit card customer retention and duties of retention account manager. Covers credit card features, customer accounts, finance charges and credit card requests. Basic customer service skills also included. Prerequisites: None.
Share
CSI 145 - Credit Card Retention
Favorite
CSI 148: Credit Card Balance Transfer I
3.00 Credits
Rio Salado College
Overview of credit card marketing services including balance transfer procedures. Covers duties of a marketing services account manager as well as credit card types, features and benefits. Credit protection services, usage calls, and communication skills also included. Prerequisites: None.
Share
CSI 148 - Credit Card Balance Transfer I
Favorite
Show comparable courses
CSI 149: Credit Card Balance Transfer II
3.00 Credits
Rio Salado College
Application of balance transfer procedures. Automated phone system and computer usage emphasized. Communication skills, usage calls and handling cardmember accounts also covered. Prerequisites: CSI148.
Share
CSI 149 - Credit Card Balance Transfer II
Favorite
Show comparable courses
CSI 150: Credit Card Collection Guidelines Credits
2.00 Credits
Rio Salado College
Overview of credit card collection laws. Includes collection policies and procedures. Credit card company background, products and collection department functions also covered. Prerequisites: None.
Share
CSI 150 - Credit Card Collection Guidelines Credits
Favorite
Show comparable courses
CSI 151: Cardmember Retention I
2.00 Credits
Rio Salado College
Retention procedures of credit card members. Emphasis on retention closure reasons and account negotiation strategies. Includes cardmember accounts procedures, credit card features, and reward programs. Prerequisites: None.
Share
CSI 151 - Cardmember Retention I
Favorite
CSI 152: Credit Card Debt Collection Credits
2.00 Credits
Rio Salado College
Overview of credit card debt collection via telephone. Includes collection call process as well as the basics of a collection computer system and collection call control. Collection programs for customers also covered. Prerequisites: None.
Share
CSI 152 - Credit Card Debt Collection Credits
Favorite
Show comparable courses
CSI 153: Cardmember Retention II
2.00 Credits
Rio Salado College
Cardmember retention procedures. Auto reopen accounts process and account negotiation strategies emphasized. Balance transfers and finance charges also covered. Prerequisites or Corequisites: CSI151.
Share
CSI 153 - Cardmember Retention II
Favorite
First
Previous
36
37
38
39
40
Next
Last
Results Per Page:
10
20
30
40
50
Search Again
To find college, community college and university courses by keyword, enter some or all of the following, then select the Search button.
College:
(Type the name of a College, University, Exam, or Corporation)
Course Subject:
(For example: Accounting, Psychology)
Course Prefix and Number:
(For example: ACCT 101, where Course Prefix is ACCT, and Course Number is 101)
Course Title:
(For example: Introduction To Accounting)
Course Description:
(For example: Sine waves, Hemingway, or Impressionism)
Distance:
Within
5 miles
10 miles
25 miles
50 miles
100 miles
200 miles
of
Zip Code
Please enter a valid 5 or 9-digit Zip Code.
(For example: Find all institutions within 5 miles of the selected Zip Code)
State/Region:
Alabama
Alaska
American Samoa
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Federated States of Micronesia
Florida
Georgia
Guam
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Marshall Islands
Maryland
Massachusetts
Michigan
Minnesota
Minor Outlying Islands
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Northern Mariana Islands
Ohio
Oklahoma
Oregon
Palau
Pennsylvania
Puerto Rico
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virgin Islands
Virginia
Washington
West Virginia
Wisconsin
Wyoming
American Samoa
Guam
Northern Marianas Islands
Puerto Rico
Virgin Islands
Privacy Statement
|
Terms of Use
|
Institutional Membership Information
|
About AcademyOne
Copyright 2006 - 2025 AcademyOne, Inc.