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CSC 100: Introduction to Computer Science for Non-Computer Majors
3.00 Credits
Rio Salado College
Concepts of problem solving, structured programming in C++, fundamental algorithms and techniques, and computer system concepts. Social and ethical responsibilities. Intended for majors other than Computer Science. Prerequisites: MAT120 or MAT121 or MAT122.
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CSC 100 - Introduction to Computer Science for Non-Computer Majors
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CSC 150: Programming in C/C++
3.00 Credits
Rio Salado College
Introduction to C and C++ programming. Flow control, functions, pointers, data structures, file handling, and introduction to object-oriented programming. Prerequisites: Permission of instructor.
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CSC 150 - Programming in C/C++
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CSC 185: World Wide Web and Introductory Internet Programming
3.00 Credits
Rio Salado College
Organization of and access to information on the Internet. Design, creation and publication of interactive web pages with HTML, multimedia, animated custom graphics, applets and JavaScript programming. Ethical issues, including security and privacy on the World Wide Web. Prerequisites: None.
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CSC 185 - World Wide Web and Introductory Internet Programming
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CSC 298AA: Special Projects
1.00 Credits
Rio Salado College
Organized and tailored around the interests and needs of the individual student. Structured to provide an atmosphere of individualized research and study paralleled by professional expertise and guidance. Professional-type facilities and equipment available for student use. Allows the best aspects of independent study and individualized learning to be combined to maximize student development. Prerequisites: Permission of Program Director or instructor.
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CSC 298AA - Special Projects
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CSI 108: Basic Telephone Banking Customer Service
1.00 Credits
Rio Salado College
Basic customer service skills for new telephone banking representatives. Examines service guidelines, phone etiquette, and phone system. Covers procedures for document requests. Prerequisites: None.
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CSI 108 - Basic Telephone Banking Customer Service
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CSI 109: Telephone Banking Center Training-New Hire
3.00 Credits
Rio Salado College
Training for new hire telephone banking center representatives. Includes usage of customer request processing system and the sales assist function. Covers strategies on how to make sales offers and how to overcome customer objections. Prerequisites: None.
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CSI 109 - Telephone Banking Center Training-New Hire
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CSI 110: Credit Card Industry Credits
2.00 Credits
Rio Salado College
Overview of credit card industry. Includes federal supervising agencies, laws and regulations, and corporate structure. Emphasis on customer service responsibilities and fair lending policy as well as business ethics. Prerequisites: None.
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CSI 110 - Credit Card Industry Credits
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CSI 111: History and Function of the Credit Card Industry Credits
2.00 Credits
Rio Salado College
History and function of the credit card industry. Covers operations and transaction order procedures in addition to terminal functionality, hotel procedures and use of the Merchant Management System (MMS). Prerequisites: None.
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CSI 111 - History and Function of the Credit Card Industry Credits
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CSI 115: Bank Center Sales I
1.00 Credits
Rio Salado College
Sales techniques for telephone banking center representatives. Covers scripts, communication, and questioning skills. Includes knowledge on consumer and business banking products. Prerequisites: None.
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CSI 115 - Bank Center Sales I
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CSI 117: Credit Card Service to Sales
3.00 Credits
Rio Salado College
Overview of credit card service to sales. Includes department roles and sales verification. Privacy guard, payment protection, and fraud detection programs, as well as identity theft/fraud procedures, and account level targeting covered. Prerequisites: None.
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CSI 117 - Credit Card Service to Sales
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