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BPC 170: Computer Maintenance I:A+ Prep
3.00 Credits
Rio Salado College
Technical aspects of the microcomputer, including system set up (hardware and software) and basic troubleshooting. Emphasis on basic troubleshooting, use of tools, hardware components and hardware/software interfacing. Prerequisites: CIS105 and BPC121AB or permission of instructor.
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BPC 225: Computer Configuration and Enhancement
1.00 Credits
Rio Salado College
Configuration and enhancement of a computer. Emphasis on configuration of hardware and software to optimize computer performance. Includes memory configuration and the identification and troubleshooting of configuration problems. Prerequisites: BPC125 or permission of instructor.
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BPC 225 - Computer Configuration and Enhancement
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BPC 235DK: Word: Level II
2.00 Credits
Rio Salado College
Using Word word processing software features such as math, columns, macros, styles, graphics, sort, outlines, and table of contents. Prerequisites: BPC/OAS135DK or permission of instructor.
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BPC 235DK - Word: Level II
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BPC 278: Software Installation-MS Windows
3.00 Credits
Rio Salado College
Installing and configuring microcomputer software. Emphasis placed on the installation, configuration, upgrade, and related problem resolution of microcomputer operating system and applications software. Prerequisites: CIS105, CIS114 (any module whose course number suffix begins with a "D"), CIS117 (any module whose course numbersuffix begins with a "D"), and BPC170 with grade of C orbetter, or permission of instructor.
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BPC 278 - Software Installation-MS Windows
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BTO 100: Career Orientation for the Office
2.00 Credits
Rio Salado College
Identify career goals and opportunities in the office technology field. Generating an individual education plan and a career portfolio. Developing techniques and workplace skills to achieve professional success. Prerequisites: None.
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BTO 100 - Career Orientation for the Office
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BTO 122: Etiquette, Image, Work Flow, and Win- Win Techniques
2.00 Credits
Rio Salado College
Review and practice of professional etiquette in the workplace; developing and projecting a professional office image; efficient workflow management; and techniques for appropriate and beneficial office assertiveness skills. Prerequisites: None.
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BTO 122 - Etiquette, Image, Work Flow, and Win- Win Techniques
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BTO 163: Excellence in Service I
3.00 Credits
Rio Salado College
Identify customer types and how customer service fundamentals, skills, management and communication are important. Prerequisites: None.
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BTO 163 - Excellence in Service I
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CCT 120: Upgrading Support Skills from Windows NT 4.0 to Windows 2000
3.00 Credits
Rio Salado College
Information and skills necessary to support Windows 2000 networks. Addresses job-related tasks for the support professional using new and modified procedures in Windows 2000. Prerequisites: Departmental approval.
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CCT 120 - Upgrading Support Skills from Windows NT 4.0 to Windows 2000
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CCT 121: Microsoft Windows 2000 Network and Operating System Essentials
2.00 Credits
Rio Salado College
Overview of Microsoft Windows 2000 network including operating system essentials. Covers administrative tasks and tools as well as user accounts, user rights and groups. Protocols, network topologies, network technologies and Internet connectivity also included. Prerequisites: Experience using Windows interface and general knowledge of hardware and networking concepts recommended.
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CCT 121 - Microsoft Windows 2000 Network and Operating System Essentials
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CCT 122: Implementing Microsoft Windows 2000 Professional
3.00 Credits
Rio Salado College
Implementation of Microsoft (MS) 2000 Professional including MS 2000 Advanced Server. Covers installation, configuration and management of MS 2000 systems. User accounts, security policies, printing and mobile computing as well as disaster protection and recovery also included. Prerequisites: CCT121.
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CCT 122 - Implementing Microsoft Windows 2000 Professional
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